Well, technically they have records, and technically they did send me their supporting documents. I have the paper that shows what was overpaid, how many hours, what pay period, and the total we owe. Then we requested copies of her last 4 paystubs.
The way it worked at chase, the pay cycles were the 1st to the 15th of the month, and total pay of 86.67 hours each check.
Her last pay cycle was oct 1 through oct 15 last year. The 4th was her last day. The pay stub does indeed show that they paid her 86.67 hours (as if she worked the full cycle). Her manager at the time didnt turn in her resignation paperwork until oct 19th.
So, indeed according to their records (and what we are looking at) she was overpaid.
BUT, my concern is the lack of paying sick time. I know they arent required to pay it out by law, and I am not sure what their company policy is on it as we now no longer have an employee handbook for that job. (but I may request one).
On the letter we did get, it says something like this
SVP/FVP hours paid:67
SVP/FVP hours due:60
SVP/FVP hours overpaid:7
I need to find out for sure what SVP and FVP mean. I am thinking they mean sick-vacation-pay and floating-vacation-pay????
IF that is the case, by them "lumping" it together like that, then leaving out the sick-pay part of it cause they no longer have records.....makes me think that she was indeed entitled to it.
But I really would like to find, or have them send us a copy of the handbook for 2012. That way I can see what it says about vacation pay, sick pay, etc. And how much she was entitled to, etc.
No way to be sure how much sick pay she had left, without requesting pay stubs for the full 3 years she worked there, and seen how many hours she used, and then see a copy of the handbook and see how many she was given each year.
I might indeed request this stuff. ALL years worth of pay stubs, employee handbook, etc. Maybe it wont be worth their time over a mere $500 and change.