We have similar problems. The various tech's keep blaming "rain" yet we have problems even when there has been no rain.
The last visit from a tech was a few weeks ago. He actually did some wiring changes in the box on the house and we are seeing faster ping times. It is too early to say if we have better reliability.
When we have a serious connectivity problem, we reset our modem for 30-60 seconds while the wireless router is unplugged. This mostly improves the speed but if it does not we reset and then leave everything unplugged for 15-30 minutes. This almost always soles our speed problems. Support had us go through the reset and unplug routine. They said it would reset the equipment in the central office. Support has also remotely done things that have fixed the problem but not always.
The tech has not blamed the wires lately. Next time he does, I am going to tell them to replace the wire. The phone company is responsible for the wires up the termination on the house. Since they keep telling us the problem is THEIR wire, then it is time for them to replace it. What really ticks me off is that there is faster service close to us in two directions but the phone company will not upgrade our service. Course, other people in the county have NO service what so ever which is worse.

The commissioners have started talking about these problems. I don't think they have any legal power over the issue but they can start making a stink and I hope they do.
What makes me even madder



is that the wifey called up the phone company a few months back to see if we could get fast service. We get 1.5 MB down but the techs have told us we could get 2.8ish MB down. The phone company sells a 3 MB down plan but since we are not at 3 MB they will not give us the faster service. I would pay the 3 MB service even if we got 2.8 MB and we told the company we would even sign a piece of paper saying we knew there was a limit and we were not getting 3 MB. It was a no go. But here is the rub. They reduced our phone bill by $25 because we talked about canceling the land line. :shocked::confused3: I would gladly pay $25 to almost double our data rate but they wont do it! :confused3:



Now I am glad to be saving $25 but dang it I would give them that money for fast speed!
Quite a few people in the county are ticked off by no, slow and unreliable service. I suspect at some point the state and Fed are going to start getting into this situation.
Satellite will just not work for us and has bandwidth limits we would chew up quickly. Cell service would be fast but again we would go through the data very quickly and cell service is expensive. Cable is not in our area though they run on the major road in front of us. They refuse to provide service to our road. We are left with DSL.
Later,
Dan