What problems has the tiger cat had?
I'm glad to tell you, wish I were not the owner...
STC52V 27CV Kohler
The first year my Scag mower was great. I would buy another if I could be assured it would continue to run properly.
Problems started last January when I got the mower out to mow the weeds ( I am in Texas).
Mower ran fine for awhile and then I killed the engine and took a break. When I tried to start the engine again, mower would not start. Nothing happend when I turned the key.
No sound at all. At first I thought I did not have all controls positioned to pass the many safety switches but that was not it. I researched the no-start issue and found a safety switch may be the culprit. I started with the seat safety switch, crossed wired it and engine started right up. I finished mowing and then took the mower to a shop in Mesquite Texas where I bought the machine.
I told the shop what I had done and that there is ALSO an oil leak and the engine has backfired since I bought the mower when I kill the engine.
A few weeks go by and I started calling (at least once a week) for a status. After 6 WEEKS go by, the repair shop actually called me to say the mower was ready. They had found the seat Saftey switch was corroded. They cleaned the switch and all was working, so they said. They did not find an oil leak and I forgot to ask about the backfire.
The shop did apologize for the delay on repairing my machine and said they performed some additional routine maintenance on the mower.
So.. I picked the mower up, mowed for 30 minutes, stopped the engine, it backfires as usual. OK that was never a real problem anyway.
30 minutes or so go by and I try to start the engine and.........nothing... no sound from the machine when I turn the key.
6 weeks in the shop and this happens all over again. I am not making this up.
SO I DECIDE TO TAKE MY MOWER TO ANOTHER SCAG DEALER SHOP.
I tell the second shop my story and the problems. Now the real circus stories begin with the mower.
All of my account may not be in the exact order of "events" but....
After a few days the second shop calls to say we have the mower running and are looking into the backfire. A few days latter, the shop tells me they are going to have to order another carburetor (for a mower less than a 2 years old and few hours). I call every week for a status. 4 weeks later the carb is installed and the shop says the mower is ready.
I drive to the shop to pick the mower up and the engine is not running smooth. I leave the mower. A week later the shop calls to say mower is ready.
(By the way in the middle of all this mower problems, I am having to borrow a mower to keep my yard mowed).
I pick the mower up on a Friday and drive 90 miles to my country getaway to mow there. I have a tractor with a mower, but I prefer the Scag ZTR.
I mowed the "usual" 30 minutes and the engine starts to surge........I had driven the mower off my trailer and never put the ramps up. I barely got the mower back on the trailer at which time it died and would not start again. The following Monday I return the mower to the repair shop. The shop said the mechanic was off but would have him look at the mower first thing the next day. I send emails to the shop asking for a status but very seldom get a reply. No call from the shop for a week or so, and then I get a call saying mower is ready for pickup, that they had found a "small twig ?) in the carburetor.
OK, I go to pick the mower up and come home to mow. Mower runs for a short time and begins to surge again and dies. Later I try to start the mower and get a no start. I have to jiggle the key and every once in a while the starter makes a noise. Finally the engine starts and I took the mower back to the shop the same day.
Later I was told there seems to be a solenoid problem with the starters and there may be a recall in the future.
So far I have driven to the shop to discuss the mower problems, pleaded for another mower and was told there is no Lemon Law with mowers. I even ask to trade the mower in and from my previous posts you see the insulting reply. Offered me $4000 against the $8000 I paid less than 2 years ago. I told the Dealer I would give them $2000 and my mower for a 61" Cheeta they had on the floor and was kindly told no way.
Several weeks ago I was told the mower was ready and I ask, "are you sure "? I was told yes.
Drove to the shop, the mechanic was off (it was a Monday) but mower is in the yard. I get on the mower, hit the key....nothing at first and then engine starts.
The engine Sounds like crap and when I go to move forward the engine nearly dies. I think well maybe the engine is cold so I go to drive the machine onto my trailer and it barely had enough power to get onto the trailer. I immediately drive the mower back off the trailer and into the shop. As you can imagine I am ticked off. Another mechanic checks the machine and says "something is not right.
The factory rep supposedly has looked at my mower several times, but I have not received any offers for restitution to date.
AND I STILL DO NOT HAVE A MOWER[/QUOTE]
