Barlows Equipment

[RollingsFarms]

You won't get Brady on the phone at that number. Maybe Steve Have you bought from them before? I've bought 16 Kubotas from them and none of what you say here is true from my experience. Just because they haven't jumped immediately to help you is no reason to make up stories and imply/say they are fact from actual experience. Car dealership atmosphere:shocked: Barlows :shocked: Have you ever been there? I have many times and the mechanics, owner, parts man and customers ate out front on a plastic table beside the Coke machine with greasy hands and hay on them

Not Barlows, one of my local Kubota dealers that's really popular. That's why I'm getting prices out of state at places like Barlows.

 

[newbury]

Good regular customer?? 16 tractors??

Are you on the payroll?? Or any other consideration for pushing this company so hard??

I think it's like Sarah Palin, he can see Barlows from his backyard.

 

[s219]

Well I sure wish they got their act together again. I am sure they did a lot of business that way, so maybe they will see that as a loss eventually and get back into internet sales. The combination of sales/order process, price, and delivery was outstanding.

 

[k0ua]

Well I am sorry to hear about their change business model also. I have never dealt with them, but I have recommended plenty of people go check them out.

A dealership is nothing more than a team of people. When that team is broken up and not functioning like it did before, well you don't have the same dealership.

If someone leaves and decides to "pursue other interests" what ever that is and not replaced with an equally competent person, then the dealership is broken.

Nothing lasts forever.

 

[RollingsFarms]

I knew it had been quite awhile since I'd seen where anyone on here had bought from Barlows. I remember seeing threads all the time. I won't write them off but they won't be the first dealer I contact to try to buy anything from in the future. They don't seem to want my business and that's ok. I'm noticing a good many tractor dealers seem to be going this way. It's funny how most car dealers will harass you to no end to buy a car but tractor dealers don't seem to care if you want to spend money or not.

 

[vaskeet]

any other good internet sources to get Kubota prices from looking for a zd326 ZTR mower

 

[JOHNTHOMAS]

Good regular customer?? 16 tractors?? Would you not consider that a GOOD REGULAR customer in 11 years? I also bought a B7200? from a renter and traded it to them for a trailer and one of the 16 was one I bought back a year later after I traded it to them.

Are you on the payroll?? They obviously are on MY payroll, not me on theirs.

Or any other consideration for pushing this company so hard?? Telling my ACTUAL successful experience is PUSHING? Would you NOT stand up for a company or friend if you felt they/he/she were being unfairly talked about? I've come to know Steve Barlow over the years after "visiting" with them so often and leaving signed contracts which always led to a later delivery of a new Kubota, except for the one used one I bought back (F2680e)

I own rental property on the West side of Somerset about 2 miles past Barlows. I live on the East side of Somerset, the side of Somerset where Gatormade trailors are built and sold. Been driving past Barlows about every other day for about 7 years, the last year not as often due to a new bypass being built. I also stop in and buy parts and sometimes implements. I did for sure sell one BX2360 FEL MMM for them to my Nieces husband Kevin (Recent retiree from the Marines from Ohio) that live/built a new home down the street from me. I let Kevin drive my BX, he wanted me to meet him at Barlows on my way by and I showed him different Bs and BXs and took him in and left him with Steve. I got a hat for the sale. I have been getting the first 50 service parts and hats when I purchase. but no other discounts from Steve other than the price he gives any other customer who qualifies for the discounts I qualify for. He doesn't dicker, negotiate, hum haw. He gives his bottom line and may even walk away unless he's at his desk. It has taken a few transactions/purchases to get used to his method of doing business but now used to it and OK with it. Know the price he gives is the price it takes to get the item. No wondering later if I could have gotten another $20 off by negotiating or if someone else got a better price. Always been satisfied with his price and even feel better when I see peoples posts of the great price they just paid and feel great about it when I know I paid $1000 to $3000 less than they did. I don't rain on peoples parades.....unless they ask and I get some PMs which I answer but usually not about price.
So, I'm a loyal satisfied customer that defends what I feel are "wrongs" and jump on with both feet when I'm "wronged" with total name, date and transaction as I see it info here and other locations that I feel matter.
With any business there are complaints and that's good for business as long as they are explained clear and understandable. There is NO 100% all great businesses.

 

[RollingsFarms]

I didn't realize I "wronged" a dealer by asking why they haven't called me back or returned my two emails about a price. You might have wonderful service from them but that don't mean everyone else has had your same experience. Some people (myself especially) might feel like they were blown off by them and didn't want my business, which is fine. Sorry if I don't join you in your happy dance about a dealer that I've not had a good experience with but tried to give some business to because I'd heard great things.

 

[628pm]

I vote for John to start working at Barlow's in the internet sales, he is close by, had all kinds of Kubota tractors and mowers and understands what a good deal is. I haven't bought from Barlow's, my local dealer is good to work with, might not be the same price as other dealers, but I am happy with them. For me, that is all that matters.

 

[amigauser]

I have had good luck with Barlow's but even in the past they were often slow to responding via phone/email. I purchased a BX and RTV from Brady and he was very good to deal with. I believe this is their busy season as it is for most equipment dealers this time of year and it sounds like they may be understaffed now that Brady is not involved with the business any longer.