3720 Hydrostatic Transmission Controller Failure

   / 3720 Hydrostatic Transmission Controller Failure #1  

parcel14

New member
Joined
May 17, 2011
Messages
1
Location
Western Colorado
Tractor
Deere 3720 w/cab
My first posting to this forum, maybe it will help someone else with similar problem as I didn't find this earlier, however I may not have searched thoroughly. A few months ago at approximately 300 hours I noticed the reverse ground speed getting slower, which soon regressed to jerky pedal response and occasional immobilization with error code 14. Not good going into winter.

The local dealer service manager was hesitant to throw parts and labor (and my money) into the equation until we narrowed down the problem, which I appreciate. I had already tried interchanging the pedal wires, verified the display diagnostic readings in accordance with the technical manual CD, and inspected everything I could. I even changed the hydraulic fluid and filter. He recommended I perform the Electronic Drive Controller System Calibration. Better, but not fixed. Next I sliced into the wiring harness in the cab to connect my Fluke meter in series with the solenoid coil circuits to measure DC current. Sure enough, electrical output of the HST controller reverse circuit was low and erratic compared to the forward circuit. A simple SPDT switch allowed me to plow snow for a couple hours using the forward pedal for both directions, reassuring us that the transmission itself was OK. Whew!

Transportation of the machine to the dealer was not desirable due to steep snow packed subdivision roads. Field service calls with their 4WD service truck are an hour round trip travel time, not cheap anyway I looked at it, but I figured better my heated garage than theirs. A new controller was ordered and installed, software upgrade of the HST and display controllers was challenging, and drivetrain calibrations had to be performed with the laptop.

Recent snowplowing activity indicate successful resolution. This episode was a good learning opportunity as I like to say, and validates my decision to purchase this well-built machine from my local dealer new in 2009.
 
   / 3720 Hydrostatic Transmission Controller Failure #2  
:welcome: to TBN

Your persistence and ingenuity diving into this problem was commendable and sure appreciate you sharing the great results. Clever to jump in to the wiring and finding the problem and jury-rigging a fix with the SPDT switch to get by (and verify the tranny was ok). Good help from your dealer too, from what you report. Am a bit surprised that JD didn't stand behind the controller replacement. As they didn't, that is a soft spot in their business. (and another reason I am very happy I didn't pull the trigger and trade up to the 3720 when I was all set to do it.... didn't only because of the one-piece hood and couldn't get a fixed ROPS)
 
   / 3720 Hydrostatic Transmission Controller Failure #3  
Am a bit surprised that JD didn't stand behind the controller replacement. As they didn't, that is a soft spot in their business. (and another reason I am very happy I didn't pull the trigger and trade up to the 3720 when I was all set to do it

Do you really think any other manufacturers would have "stood behind" an electronic part after 5 or 6 years?

To the OP...good job! and how much was the total bill?
 
   / 3720 Hydrostatic Transmission Controller Failure #4  
No, but Deere... yes. :D
 
   / 3720 Hydrostatic Transmission Controller Failure #5  
The good news for most is that these systems have been in use for 10+ years and there are VERY few failures reported. Congrats to the OP for having the technical ability and perseverance to find the problem and get it fixed.
 
   / 3720 Hydrostatic Transmission Controller Failure #7  
Very helpful post for other owners to help with recognizing symptoms/errors and the logic train to finally resolve the problem.

Kudos and thanks.

AKfish
 

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