Would You Accept This As New

[kcender]

When you paid to have the new machine shipped any reasonable person would expect that the unit received would be in new condition. Had they shipped you the wrong model or one without an engine then you certainly would not be "stuck" any more than you are stuck now. Its not you fault you are not getting what you bargained for. Insist on getting your old unit and down payment back and do not accept the defective product as I don't believe you are under any obligation to do so. If the dealer chooses to keep your trade and you down payment then he is a crook and deserves to be treated that way.

Here's the odd part,the B2620 is still actually in my garage but I don't own it nor does the dealer.When I decided to buy another tractor I put the the B2620 up for private sale and found a buyer the next morning.All parties agreed that I would sell the machine to the dealer and the dealer would sell it to the buyer for the same price.This way I get a trade in allowance that I don't have to pay the 15% tax on.It saves me 2400 dollars on the price of a new machine and is called a convenience deal.The buyer is not quite ready to take possession of the tractor so I agreed to store it until he is.He will probably get it within a few days.So getting my tractor back is not going to happen and I am fine with that.This is another reason I am tied to this dealer.Even if he was to refund my money,which I doubt,I would have to pay the extra 2400 dollars in tax on anything else I bought,either private or through another dealer.I would also have to pay the 1000 dollar shipping fee so I would be losing about 3400 dollars.From a financial standpoint it looks as though I am going to have to purchase the L45.If I wait to get a new one in a crate the price will be 4-5% higher plus I will probably end up paying the 1000 dollar shipping charge on the existing one.This would total about 4000 dollars roughly and I don't know if the salt issue is worth that much to me. Any option other than buying the existing machine is going to cost me 1000's extra and I don't think I am prepared to do that.I have already spent more on these tractors than a sane person would.It almost looks like I am in so deep I will have to buy a tractor I am not happy with.Because of the long weekend I have not talked to the dealer since Friday morning.They are open tomorrow but I haven't decided if I will bother with it then.The hydraulic thumb and bolt-on cutting edge were ordered and probably won't be installed until later this week so the tractor isn't ready to be delivered anyway.The dealer is free to call me anytime if he chooses,he knows how to get hold of me.

 

[phiferpharm]

Well, since you indicate that NOT taking the tractor is not really an option, what do you want/expect from the dealer?

 

[TCowner]

This topic shows up on TBN a few times a year and for good reason. Most of us here are tractor "enthusiasts" and don't just enjoy working with them, we enjoy just being around them. So if we buy a "new" tractor that is exactly what we expect to show up on the driveway.

But I think some of the angst could be eliminated if when we are the dealership making the deal we specify what we expect. I too have had issues when a "new" tractor was delivered only to find out when seeing all of the surface rust that it had been secured from another dealer's lot where it had been for well over a year, of course, sitting outside. I showed the dealer all of the blemishes and he agreed to find me a newer tractor.

When I purchased my 1026R John Deere in April of 2012 I told the dealer, who was also the owner, that he should order it from the factory as I wanted the latest production tractor. Since his dealership consists of 7 sites he had 6 or 7 tractors on hand. I told him that I would take an in-stock tractor but only the latest production serial number. As it turned out, the tractor at his lot was the latest and had only been there for two days. He told me they normally sell the oldest unit first. We made the deal for the newest tractor.

I think that most of these issues could be dealt with if make it clear to the dealers that we expect the new tractor to appear new when it arrives but let us make it clear when we are signing the paperwork. As many here have suggested, a few minor blemishes, dings, rust spots, etc. may not be that important.

Not for me though. When we spend the amount of money we do on our equipment I think we should expect it to appear new. Let "me" be the one to put the first scratch on my $30,000 compact utility tractor, not some guy at dealership 100 miles away.

So I suggest that if a new appearing tractor is what I expect then be very clear at the time purchase. This is what I do now.

 

[kcender]

Well, since you indicate that NOT taking the tractor is not really an option, what do you want/expect from the dealer?

Good question.I don't know what they really can do other than "fix" the areas as best they can.It is an unfortunate situation due in part to buying a machine with very limited availability and not being able to see it first,either me or the dealer.If there was an easy answer I wouldn't be discussing it on TBN,I would be making a deal on a new tractor.

 

[kcender]

This topic shows up on TBN a few times a year and for good reason. Most of us here are tractor "enthusiasts" and don't just enjoy working with them, we enjoy just being around them. So if we buy a "new" tractor that is exactly what we expect to show up on the driveway.

But I think some of the angst could be eliminated if when we are the dealership making the deal we specify what we expect. I too have had issues when a "new" tractor was delivered only to find out when seeing all of the surface rust that it had been secured from another dealer's lot where it had been for well over a year, of course, sitting outside. I showed the dealer all of the blemishes and he agreed to find me a newer tractor.

When I purchased my 1026R John Deere in April of 2012 I told the dealer, who was also the owner, that he should order it from the factory as I wanted the latest production tractor. Since his dealership consists of 7 sites he had 6 or 7 tractors on hand. I told him that I would take an in-stock tractor but only the latest production serial number. As it turned out, the tractor at his lot was the latest and had only been there for two days. He told me they normally sell the oldest unit first. We made the deal for the newest tractor.

I think that most of these issues could be dealt with if make it clear to the dealers that we expect the new tractor to appear new when it arrives but let us make it clear when we are signing the paperwork. As many here have suggested, a few minor blemishes, dings, rust spots, etc. may not be that important.

Not for me though. When we spend the amount of money we do on our equipment I think we should expect it to appear new. Let "me" be the one to put the first scratch on my $30,000 compact utility tractor, not some guy at dealership 100 miles away.

So I suggest that if a new appearing tractor is what I expect then be very clear at the time purchase. This is what I do now.

I agree 100%.Like I previously said,this is not the first time I bought a tractor from this dealer.He is well aware of how fussy I am and we did discuss the the condition of the unseen tractor.He assured me he would be selling me a tractor in new condition.The problem is we have differing opinions on what a new tractor should look like.

 

[Gary Fowler]

Likely the dealer will touch up any rust spots if you ask him too. After all, it will just cost him a few bucks in spray paint. A very thorough wash job should remove the majority of salt and you could wash it several more times to further remove or dilute the salt spray. I would also think that the dealer would replace any items like seat belt buckle that chrome is rusted on without an issue. These are small items and shouldn't be a deal breaker for him or YOU.
As has been said, all tractors set for weeks, months and sometimes a year outside at the dealer so some rust of exposed metal is going to happen, paint is going to fade somewhat and plastic is going to whiten a bit from sun exposure. All this has to be handled by the dealer prior to the sale to make it look presentable and in this case is no exception.

If the dealer were selling a machine from his lot inventory, he would have no choice but to fix any items found by the buyer but now that he has you hooked in, he may renege on some of his responsibility. If this happens, you know where you can go for your future items and this might be a threat that you can effectively use against him since you have bought several items from him in the past.

In any case, whatever happens, take the tractor and enjoy it. You can always touch up the rust area yourself if necessary. I don't think I would worry much about wiring issues either as most if not all of it is pretty well waterproof. A good long rinse off will remove any salt that might have gotten on the wiring.

 

[s219]

I guess I would give them a chance to clean it up. If after that it really looks bad or has significant rust issues, I wouldn't accept delivery.

All of my tractors get really dusty, muddy, and grimy from use, and for about a year after we moved to our new place, they were stored outdoors with no protection and accumulated extra gunk. But they still clean up just fine with a simple hosing (do that about 1-2 times a year after any really muddy/dusty work), and I don't see any corrosion issues of concern. I would expect a new tractor to be in that ballpark -- if dirty, it should clean up. If there are blemishes that don't clean up with a basic wash down, that would not be acceptable to me for a new tractor.

I bought a new truck about a year ago, and it was pristine and looked pristine. Since then it has gotten dirty and accumulated some scratches, and hasn't been washed or vacuumed. That's fine with me since it gets "used" and I treat it like a truck and I am the one who puts on the "use". But when it comes off the lot and I am paying for new, I expect it to look new. Same deal with tractors, really. If there is to be grime and wear and tear, it should be me putting that on the unit.

 

[kcender]

I guess I would give them a chance to clean it up. If after that it really looks bad or has significant rust issues, I wouldn't accept delivery.

All of my tractors get really dusty, muddy, and grimy from use, and for about a year after we moved to our new place, they were stored outdoors with no protection and accumulated extra gunk. But they still clean up just fine with a simple hosing (do that about 1-2 times a year after any really muddy/dusty work), and I don't see any corrosion issues of concern. I would expect a new tractor to be in that ballpark -- if dirty, it should clean up. If there are blemishes that don't clean up with a basic wash down, that would not be acceptable to me for a new tractor.

I bought a new truck about a year ago, and it was pristine and looked pristine. Since then it has gotten dirty and accumulated some scratches, and hasn't been washed or vacuumed. That's fine with me since it gets "used" and I treat it like a truck and I am the one who puts on the "use". But when it comes off the lot and I am paying for new, I expect it to look new. Same deal with tractors, really. If there is to be grime and wear and tear, it should be me putting that on the unit.

I agree.I accept that tractors are machines made to do work and will get scratched,dinged,and worn.I just want to be the one doing it.I put over 800 hours on my previous L3240 with FEL and BH and it certainly showed wear.I had no problem with that and still took pride in owning it.I don't want to come across as being too picky,I just want the tractor to be like new when I get it.

 

[k0ua]

The Rustoleum Lobster Red is as close as I've seen any of the third party paints match Kubota "new orange". Side by side, I can't really see a difference. Older Kubotas have a totally different shade of orange.

Really good match for the Kioti also. :thumbsup:

 

[AxleHub]

Greetings,

I believe there is some miscommunication going on. Some are making good points about tractors being designed to get wet, muddy and be outside. But what some are missing in the process is this tractor apparently went 50 and 60 miles an hour unprotected in salt spray on a flat bed for hundreds of miles ?? Wind driven road salt bath.

Sorry . . . but tractors are not designed to do that uncovered. While some are focused on "paint", I've been focused on hydraulic ends, electrical contacts, switches, sensors, etc.. Travelling 60 miles an hour with "throw spray" increases the wind driven velocity even higher than travelling speeds. Also . . salt water is a lower salt content than highway salting. The sum total is salt concentrations going upward into areas never designed to see water much less road salt water. You can scrape/polish rust from steel, reprimer and paint. But you can't do that to electronic connections or "rapid oxidized" fine metal contacts or aluminum based corroded areas.

Take something really simple like a hydraulic valve and hydraulic hose end connections. Don't they have metals other than 100% stainless in them? The list is long.

I keep reading how the wouldbe owner is potentially "stuck" . . and in my opinion he's only "stuck" if he chooses to be.

Errors and omissions insurance is part of any trucker's and business owner policies typically (1 dealer or both dealers). I don't believe the potential buyer ordered a tractor that has had a salt bath for hundreds of miles in wind driven conditions with no coverings. The potential buyer is the victim of others actions or lack of actions.

Someone said tarping would cost something. Did the potential buyer say he didn't want to pay for tarping?

Someone said tarps cause paint scuffing. Huh??? I asked two different flat bed truckers that . . their comment was . . Only if you don't know what you are doing or don't care

Quick example. Your house gets a fire in it but its all smoke damage. 1st thing a good insurance adjuster does before anything else is replace water heater, furnace, all appliances, and any computer chip driven equipment and any dimmer switches . . . because they will all prematurely fail because both smoke and fire extinguisher propellant are caustic agents and seep into everything.

But we all deal with things in different ways. Happy Easter