Branson warranty troubles

[aczlan]

What kind of weight is on the tractor and what is recommended in the owners manual for using the FEL? Same wheel or the opposite wheel. My guess is that it is correct or a dealer would have jumped all over that one. Axles should never break on new tractors.

We broke the RF spindle on a LS7010 at work twice last winter. The dealer speced a push box on the loader that put it over the front axle's GAWR unless you put a 2000# ballast barrel on the 3 point (its a handy thing having a scale at work). They replaced it twice under warranty.

Since then, so far, so good.

Aaron Z

 

[BumpandNan]

sorry, no close enough photos taken of it.

 

[BumpandNan]

both stub axles broke. No, axles should never break on new tractors.

 

[Texasmark]

I had a problem with an idler pulley on my AC when I first got mine. Local rep was right there on the job, got upgraded replacement parts....I wanted to fix it and get back up........blew out a cab door but that was my fault...hit a rock with my drum mower....had another within the week but I paid for it.

 

[Mr Bitz]

Not sure I would say "axels should never break on new tractors"?!! No they shouldn't break if your using the tractor to it's full specified use. If you go beyond that specification all bets are off. Tractors are mechanical and there will be break downs regardless of brands, it all comes back to how the dealer takes care of their customer and how the manufacturer backs the dealer.

 

[EverythingAttachments]

Not sure I would say "axels should never break on new tractors"?!! No they shouldn't break if your using the tractor to it's full specified use. If you go beyond that specification all bets are off. Tractors are mechanical and there will be break downs regardless of brands, it all comes back to how the dealer takes care of their customer and how the manufacturer backs the dealer.

It's a Kubota, but here's a perfect example of beyond specified use. :laughing:
First time using the tractor testing a Wicked Grapple.

 

[Sawyer Rob]

It's a Kubota, but here's a perfect example of beyond specified use.
First time using the tractor testing

That right there is what you call RETARDED!

That's how folks get killed using tractors...

SR

 

[coralhead]

That right there is what you call RETARDED!

That's how folks get killed using tractors...

SR

Agreed, the first time I saw that video I said to myself not to let anyone like that use any of my equipment. Showing how much a attachment can take is just inviting others to operate their tractors the same way. If EA is doing this it must be fine.

 

[DavesTractor]

Just wanting to know if many are or have had trouble with Branson standing behind their product?
Our 2013 3510H had stub axles break 3 times in 3 1/2 months. Also big creeping problems, also slower than it was.
We were fairly happy with this until dealer became aggressive and Branson refusing to even communicate re warranty.
Yes, we are still under warranty.
We are asking for our money back.
Just wondering if others have had difficulty with Branson warranty.
Thanks.

Branson is good about warranty. Generally to break a front axle shaft, unless it was a flawed shaft, requires that you load the front up enough that the rear end is light, then try to push real hard. You are asking for 100% of the traction to move the tractor to come from the front axle shafts, which are typically much, much smaller than rear axles shafts on compact tractors. If you are digging with the front bucket (and it is a loader, not a dozer), then you need to make sure you are not asking the front axle to do all the work.

In a high load high traction situation for the front axle and a low traction situation for the rear axle, the tractor is no longer front wheel assist as designed, instead it becomes front wheel drive and in those operating situations, you need to be gentle.

It's impressive that the HST has enough grunt to do this, although not impressive you have breakage. I don't know what you are doing with the tractor. A loader ought to load all day long. But a loader isn't an excavator or a dozer, and you can break them if you treat them like a $125K Cat TLB...which can dig and act like a dozer.

 

[BumpandNan]

Thanks Dave for the info. We certainly didn't treat it bad, we had been quite careful with it while we had it.
We were just looking for people with major warranty issues.
We wanted to provide a voice for any others having the same difficulty.
Unfortunately, Branson is certainly not good about this warranty.
Branson USA office chose to threaten us with their lawyers while we've sought help from them with our warranty. In our books, that isn't a definition of "good about warranty".