no dealer bashing

[smokin aces]

brought my 4520R home today, after years of wishing. it hasn't sank in yet, tomorrow im gonna spent the day getting to know the backhoe by starting to dig up 1700 ft of waterline. i also have some paying jobs for next week, maybe make my 1st payment. well im gonna go play now.

 

[MossRoad]

i know im not supposed to say anything bad about a bad dealer. so how do you warn people about a dealer who under cuts everyone to get the sale, has no service dept. stocks no parts. any after sale warranty work is tuff luck.? and if you question any of this you are forced to defend yourself.?:thumbdown:

The reasons are pretty simple... its a one-sided story and you're opening yourself up to a libel lawsuit.

Report unscrupulous dealers to the BBB. Give them a bad review on social media. Write a letter to your local paper. Talk to the manufacturer about their "bad" dealer.... and most importantly, keep your attorney's phone number handy.

Several times we've seen people join TBN with the specific agenda of getting their pound of flesh from a dealer, and then ask the management to take down their posts because the dealer has seen their comments and is pursuing legal action against them.

Its one thing to say "I went to dealer X because he had the lowest price. When I got there, they had no service department or parts department and don't do warranty work. So I went elsewhere."

Its quite another to say dealer X is a scumbag that threatened me.

 

[dickfoster]

The reasons are pretty simple... its a one-sided story and you're opening yourself up to a libel lawsuit.

Report unscrupulous dealers to the BBB. Give them a bad review on social media. Write a letter to your local paper. Talk to the manufacturer about their "bad" dealer.... and most importantly, keep your attorney's phone number handy.

Several times we've seen people join TBN with the specific agenda of getting their pound of flesh from a dealer, and then ask the management to take down their posts because the dealer has seen their comments and is pursuing legal action against them.

Its one thing to say "I went to dealer X because he had the lowest price. When I got there, they had no service department or parts department and don't do warranty work. So I went elsewhere."

Its quite another to say dealer X is a scumbag that threatened me.

There can be no libel as long as everything you say is the truth. Other than that I guess you can always say where it is.
Personally I never take one side of any one story to heart but play the odds. If 100 say it's good and 2 say bad then it's likely good and I buy anyway. However, if I see it the other way around, I steer clear even if it means paying more. I also feel it's a duty to let others know about the truly bad apples out there. It's a part of what society is all about. This don't get involved and suffer in silence nonsense simply doesn't advance society one little bit. Is forewarned forearmed or not? How would it be if no one ever volunteered to fight the battles? Just how long could we expect to last if no one ever chose to get involved?

 

[LD1]

There can be no libel as long as everything you say is the truth. Other than that I guess you can always say where it is.
Personally I never take one side of any one story to heart but play the odds. If 100 say it's good and 2 say bad then it's likely good and I buy anyway. However, if I see it the other way around, I steer clear even if it means paying more. I also feel it's a duty to let others know about the truly bad apples out there. It's a part of what society is all about. This don't get involved and suffer in silence nonsense simply doesn't advance society one little bit. Is forewarned forearmed or not? How would it be if no one ever volunteered to fight the battles? Just how long could we expect to last if no one ever chose to get involved?

Well said.

Everyone always throws up libel, SLA der, lawsuits, etc. If the information is the truth there should be nothing to worry about. And I personally don't like the ones that jump on here all defensive and trying to get posts removed.

If it is kept professional, no name calling, and opinions left out....just the facts, I think it's welcomed to most people as a usefull piece of information.

But still, some don't ever want you to say anything bad. Kinda one sided if only the good is allowed to stay.

IMO, if we cannot report bad experiences with a brand/name attached, why should we be allowed to report the good?

If saying something bad (but truthful) hurts a companies business....good. It's supposed to, justice served IMO.

But if repoting the good, singing praise to a company greatly helps their business.....what about their competitors? Who may be just as good or better. It may hurt their business for no reason.

Just don't see the logic. If we can name names, allow it...good or bad. If we choose not to allow it, the do that for both good and bad.

If someone wants to falsify a bunch of crap and bash someone unjustly, who are we to delete the evidence. Let them get what's coming to them and let it all work out in the end.

 

[smokin aces]

The reasons are pretty simple... its a one-sided story and you're opening yourself up to a libel lawsuit.

Report unscrupulous dealers to the BBB. Give them a bad review on social media. Write a letter to your local paper. Talk to the manufacturer about their "bad" dealer.... and most importantly, keep your attorney's phone number handy.

Several times we've seen people join TBN with the specific agenda of getting their pound of flesh from a dealer, and then ask the management to take down their posts because the dealer has seen their comments and is pursuing legal action against them.

Its one thing to say "I went to dealer X because he had the lowest price. When I got there, they had no service department or parts department and don't do warranty work. So I went elsewhere."

Its quite another to say dealer X is a scumbag that threatened me.

i stand by my words, a a scumbag is a scumbag, and no he did not threaten me, if he had it would have been on the news. he did try to bully me. i can't be bully'ed . when i showed up at the good dealer he said, i see you been to brand X , i said how could you know that, he said you have the same pissed off look that most of his customers have when they show up here looking for parts.

 

[SPYDERLK]

i stand by my words, a a scumbag is a scumbag, and no he did not threaten me, if he had it would have been on the news. he did try to bully me. i can't be bully'ed . when i showed up at the good dealer he said, i see you been to brand X , i said how could you know that, he said you have the same pissed off look that most of his customers have when they show up here looking for parts.

Thanks ... If I had a Branson Id be contacting you by PM just to make sure I would be able to spread the word when the need arose.

,,,My own dealer [Mahindra] was fantastic when I needed him. -- Absolutely NO cost for a major warranty repair. 150 mile transport included.

 

[Zerk]

The reason these people continue to operate and will in the future is greed on the buyers part. When you buy on price alone this is what happens. If a dealer quotes you a price with little margin can you really expect those things from him?

You can see with your own eyes he has no service department, spare parts and won't be able to take care of any warranty work and yet you bought from him anyway? How good are you feeling about the price you paid now?

Now if you want real service or warranty work you have to go to a different dealer who you probably shopped but didn't purchase from because they have realistic margins. God help you if you have a serious problem and need immediate attention or warranty work. You will be right at the back of the line and at full retail I'm sure. But you did save money in the beginning.

Consider us all warned not to do what you did.

What about the dealers that are higher then everyone else, because they are more expensive?

You have to get a feel for the person, but I think it is important to read reviews.

 

[Zerk]

The reasons are pretty simple... its a one-sided story and you're opening yourself up to a libel lawsuit.

Report unscrupulous dealers to the BBB. Give them a bad review on social media. Write a letter to your local paper. Talk to the manufacturer about their "bad" dealer.... and most importantly, keep your attorney's phone number handy.

Several times we've seen people join TBN with the specific agenda of getting their pound of flesh from a dealer, and then ask the management to take down their posts because the dealer has seen their comments and is pursuing legal action against them.

Its one thing to say "I went to dealer X because he had the lowest price. When I got there, they had no service department or parts department and don't do warranty work. So I went elsewhere."

Its quite another to say dealer X is a scumbag that threatened me.

Really??

I have been lots of Harley sites, where people complain. Never heard of dealer going after a person. Harley is not afraid of lawyers.

IMO if you have a bad experience, you should tell others. I would rather weed through fussy costumers, then not hear anything. I would hate to think people know there are dealers, but are not saying anything out of fear.

 

[joefromga]

You can always post a Yelp review then reference it here in your posts.

Bad dealers need to be exposed. Just be fair about your comments.

 

[newbury]

What about the dealers that are higher then everyone else, because they are more expensive?

You have to get a feel for the person, but I think it is important to read reviews.

Many TRACTOR dealers deal with expensive equipment. I frequent a dealer that sells the big ones, things like a JD 8295. They also sell the 20 HP JD's. A relative buys from them because they provide excellent service, and when he's doing crops or hay he needs repairs quickly. For a business time is often money. I on the other hand can take the FEL cylinder off my tiny M4700 and wait a week to get it repaired for $40 from a less expensive shop, versus paying $80 at the JD dealer.

You can always post a Yelp review then reference it here in your posts.

Bad dealers need to be exposed. Just be fair about your comments.

The best thing to do is air your laundry, give your rant, without names, and let people contact you via PM. I expect very few dealers would complain about too much good publicity, but often on TBN we see threads about "poor dealer complaint" then after a few days "never mind he made it good".