Some of the comments about the water company have me wondering if everyone understands that it's not really a company. It's a public utility the is controlled by federal regulations and managed by a person who is controlled by a board of directors that are usually volunteers fellow citizens, though in some area I'm sure the board receives a salary. I can't speak for every water utility, but here, they are not allowed to make a profit, just enough to cover expenses and payroll. It is not a business where profit is part of their pricing, which is also why so many are using older pumps, run down and not keeping up with updates like most people would expect.