Sorry to have been away and not responding to this thread... Let me first say I called it Kubota Central Loan, meaning their own financing arm. BUT my question was more about listening to others, not my issue specifically. I do realize many here wanted to know specifically my issue.
I am a person with an 820-830 credits score my entire adult life, but currently have an ongoing (3 years) foreclosure. For that reason I would never fill out a credit application even though I have a 640 credit score with excellent marks in all categories with ONE derogatory entry, the mortgage in foreclosure. HOWEVER, I have a 60 month history with Kubota. After 24 months of 0% financing on a small tractor, I traded up on another
BX25D exactly 36 months ago and have now paid on Kubota loans without issue for 60 months. My current balance was $6900. The deal I had in place was for trading in the BX on a new RTV-X1140. After calculating the deal a balance of just under 10k was the amount due. EVEN though I had a perfect credit history with Kubota I wanted to put another $3000 cash into the deal to keep the new loan at the same amount as the current one that would be paid off, essentially giving Kubota no reason not to finance the balance. After all, their position is enhanced, a greater equity in the collateral (new RTV) being held then what they had in the current loan...
Kubota rejected the loan citing the foreclosure. The dealer requested them to reconsider because I was ALSO buying a Z411 zero turn mower in a separate deal, paying cash. Kubota agreed to finance the lousy 7k for 48 months, IF I put both units in a single deal with the same 10k cash down. They wanted 23k worth of collateral for writing a 7k loan, which would have forced me to spend $410 in unwanted insurance on the mower. REMEMBER, we're talking about a monthly payment roughly half of what my current loan is, a loan secured by collateral with a value 3k less then the RTV, a loan they would have to continue for another 2 years should I cancel any new purchase and again, a 5 year pristine credit history with Kubota.
Am I the only one that thinks this is a head-shaking moment? Am I wrong to question the value Kubota puts on customer loyalty? Or is this maybe a single loan agent missing the big picture? As originally posted, I rejected their small loan, paid the new RTV off in full and cancelled the mower on principle. I would have cancelled the entire deal, but I really like the dealer/customer relationship I have with Franz Tractor in Bradenton, Fl and my salesman Bill. I guess I like to remain loyal to those that have been good to me...