Are the Kubota ZTR's "fixed" now?

   / Are the Kubota ZTR's "fixed" now? #21  
The ZD331 I traded for another F3680 would side hill close to my F series, if it did head down hill better have a run off area. Had 400 hours on it when traded. The areas I mow are better suited for the F series. No problems with the hydrostat. Not enough smooth ground to mow any faster than the F3680.

Your traded in ZD was the one I tried at Barlows and it didn't seem to do to well in high grass, like how high mine usually is when I mow but did OK on normal needed to be cut grass. That was my biggest disappointment in it for my flat rental land so bought my F2680e back instead of the ZD.
Kubota specs indicate the F models have a higher top speed than their Z models but would only matter on a paved street or parking lot since I doubt anyone would be able to drive either one at top speed while mowing on anything but pavement.:) If the grass was/is a bit high the F would beat the Z if quality of cut is measured. The F will cut high grass fairly well at semi fast speed and I doubt the Z would. I believe the Z would require two passes to do the same job an F would do on high grass in one pass. No proof, just speculation from lots of F experience an a test run on a Z, your old Z. Having mowed the same grass on both models you should be the expert as to this comparison. Maybe you can do a comparison story based on actual experience.:thumbsup:
 
   / Are the Kubota ZTR's "fixed" now? #22  
I have an older ZD25, but with only about 550 hours. I am having early stage pump failure. Apparently Kubota did a "silent recall" - no notification of consumers, pay part of repairs only for those that complain loudly. But there is a recall "kit" - about $4000 parts and labor to fix one side. Local dealer has been particularly unhelpful. Kubot generally makes a good product, I think, but their customer relations leave a lot to be desired.
 
   / Are the Kubota ZTR's "fixed" now? #23  
I have an older ZD25, but with only about 550 hours. I am having early stage pump failure. Apparently Kubota did a "silent recall" - no notification of consumers, pay part of repairs only for those that complain loudly. But there is a recall "kit" - about $4000 parts and labor to fix one side. Local dealer has been particularly unhelpful. Kubot generally makes a good product, I think, but their customer relations leave a lot to be desired.



There was no silent recall.

There was a fix-as-fail bulletin, and Kubota extended the factory warranty from 2 years to, as I recall, FIVE on the transmission only. Fix-as-fail means that if an HST failed within that 5 year period, Kubota would help the owner with the repair costs. But if it was working properly, nothing was to be done-that is why it was a fix-as-fail only, and not a recall.

FYI, a "recall" is typically safety related, in other words, if the vehicle in question has a defect that can be directly related to operator, passenger or bystander injury, a recall can be issued. This goes for all manufacturers that I am aware of, including motor vehicles (cars, motorcycles, etc).

The fix for the problem is to service the HST more often than the manual specifies. Every 150-200 hours, a little more often if used extensively in hotter climates. The "kit" that was offered for them included another reservoir, that increased the fluid capacity hence helped the HST run a little cooler.

Another HST failure point is real simple, yet real complicated. The two dampeners on the control arms, they function in slowing down the rate at which the arms can be moved forward and backward. This does several things, one being that it makes it a little smoother in it's operation, more comfortable per say. But they wear out over time. When worn, the dampeners don't dampen movement as much and the control arms can be moved pretty quickly, which puts more strain on the HST's, and more heat into the fluid, both of which contribute to early failure. How much pressure is put on an HST when under pressure? The HST high pressure relief is around 5000 lbs. There are 5 pistons in the motor, each about 3/4" in diameter. At high relief, there is nearly 18,500 lbs of force pushing the motor away from the swash plate-in other words pushing the HST itself apart. That's why the dampers are there-to help reduce that internal pressure as the operator moves the arms forward or backward. I have seen some bad boy and others that didn't have the dampers, or were removed/worn out, that actually completely split the HST case open from an operator going full speed backwards, then moving the arms forwards fully to pull a wheelie, or jump a curb, or whatever. They make a BIG bang when they break too.

It is my understanding that the 326/331 and the early ZD's had nearly the same HST's. But the ZD300 series center case held more oil, has TWO filters, and a larger charge pump. They did not suffer the same problems as the early units, mostly due to more fluid capacity. Kubota learned of this AFTER the ZD300's were in testing, hence why the "kit" was introduced to "fix" the early 25's and 28's. I'm not a kubota engineer, just a dummy bystander who watches what goes on behind the scenes as best I can-hence I said "it is my understanding". I may be partially or totally incorrect. A dealer or Kubota themselves would be a better source for the correct info.

It is also my understanding that the "problem" is more pronounced with units that are used in hotter climates, serviced less frequently, and/or commercially used. I do know from my own experience that commercial guys don't maintain them nearly as often as really should be (I were one of those commercial guys-and can speak firsthand). One problem there is the hired hands could care less about the equipment as they aren't having to pay for it. They just run the daylights out of them, go home for a few hours and come back next morning to do the same thing. When the hint of a problem was showing it's ugly head, screw it, it ain't theirs, run it until it's completely dead and then tell the boss. We had 3 back up units for this reason; they were "retired" mowers that were patched together to get by for a day or two while another one might be down. This sure made things go a LOT smoother in our business.
 
   / Are the Kubota ZTR's "fixed" now? #24  
There was no silent recall.

There was a fix-as-fail bulletin, and Kubota extended the factory warranty from 2 years to, as I recall, FIVE on the transmission only. Fix-as-fail means that if an HST failed within that 5 year period, Kubota would help the owner with the repair costs. But if it was working properly, nothing was to be done-that is why it was a fix-as-fail only, and not a recall.

FYI, a "recall" is typically safety related, in other words, if the vehicle in question has a defect that can be directly related to operator, passenger or bystander injury, a recall can be issued. This goes for all manufacturers that I am aware of, including motor vehicles (cars, motorcycles, etc).

The fix for the problem is to service the HST more often than the manual specifies. Every 150-200 hours, a little more often if used extensively in hotter climates. The "kit" that was offered for them included another reservoir, that increased the fluid capacity hence helped the HST run a little cooler.

Another HST failure point is real simple, yet real complicated. The two dampeners on the control arms, they function in slowing down the rate at which the arms can be moved forward and backward. This does several things, one being that it makes it a little smoother in it's operation, more comfortable per say. But they wear out over time. When worn, the dampeners don't dampen movement as much and the control arms can be moved pretty quickly, which puts more strain on the HST's, and more heat into the fluid, both of which contribute to early failure. How much pressure is put on an HST when under pressure? The HST high pressure relief is around 5000 lbs. There are 5 pistons in the motor, each about 3/4" in diameter. At high relief, there is nearly 18,500 lbs of force pushing the motor away from the swash plate-in other words pushing the HST itself apart. That's why the dampers are there-to help reduce that internal pressure as the operator moves the arms forward or backward. I have seen some bad boy and others that didn't have the dampers, or were removed/worn out, that actually completely split the HST case open from an operator going full speed backwards, then moving the arms forwards fully to pull a wheelie, or jump a curb, or whatever. They make a BIG bang when they break too.

It is my understanding that the 326/331 and the early ZD's had nearly the same HST's. But the ZD300 series center case held more oil, has TWO filters, and a larger charge pump. They did not suffer the same problems as the early units, mostly due to more fluid capacity. Kubota learned of this AFTER the ZD300's were in testing, hence why the "kit" was introduced to "fix" the early 25's and 28's. I'm not a kubota engineer, just a dummy bystander who watches what goes on behind the scenes as best I can-hence I said "it is my understanding". I may be partially or totally incorrect. A dealer or Kubota themselves would be a better source for the correct info.

It is also my understanding that the "problem" is more pronounced with units that are used in hotter climates, serviced less frequently, and/or commercially used. I do know from my own experience that commercial guys don't maintain them nearly as often as really should be (I were one of those commercial guys-and can speak firsthand). One problem there is the hired hands could care less about the equipment as they aren't having to pay for it. They just run the daylights out of them, go home for a few hours and come back next morning to do the same thing. When the hint of a problem was showing it's ugly head, screw it, it ain't theirs, run it until it's completely dead and then tell the boss. We had 3 back up units for this reason; they were "retired" mowers that were patched together to get by for a day or two while another one might be down. This sure made things go a LOT smoother in our business.

You can quibble over the terms if you want, but if Kubota knew they had a defect and didn't inform consumers, helping out only those consumers who happened to bring their mower into a dealer and had a dealer who was conscientious enough to contact Kubota, I would call that a "silent recall." If I had known about the defect and Kubota's willingness to help with the cost of repairs when my mower first experienced symptoms, I would have taken it to the dealer for repair at that time.
 
   / Are the Kubota ZTR's "fixed" now? #25  
You can quibble over the terms if you want

Recalls are always centered around a safety issue, it is standard industry nomenclature and a notification has to be sent to the feds. In this case, it was a design issue discovered after the fact and a technical service bulliten was issue with manufacture's finacial assistance. That was very kind of Kubota to offer help, automakes don't do that and I have thousands of dollars in repair bills starting with a Ford tranny that had an improperly designed first gear shift valve.

The Safety Institute >> Silent Recalls
 
   / Are the Kubota ZTR's "fixed" now? #26  
Don't know if it was "Silent" or not but my Dealer did the "extra tank" modification to my ZD21 back in 2005 the machine has 1200 hours currently give or take. The only aggravating issue that I am having now is Starter's!!!!! I am averaging 1 a year now for the last 3 years and there was a notification about the problem and it was done to my machine and it still seems to still be an issue. As far as the New ZTR's can't advise all I can say is your Dealer is your best friend (or should be) and if it's a Kubota dealer go with them.
 
   / Are the Kubota ZTR's "fixed" now? #27  
I have a 2001 ZD21 60" with 1130 hrs. I bought it used in 2010 with 700 hrs. only issues have been fuel filters once and some brake sticking after setting through the winter a couple of times. My Kubota mechanic says he likes the older engines because of their torque and reliability. I paid $3500 in 2010 and I think I got a bargain. It will mow about anything my tractor with a bush hog will, just slow down. I have had other zero tours and this is by far the durable of any I have seen. The fuel efficiency of a this diesel is Amazing compared to the gas ones I have used. I will Never go back to a gas engine. I have had it serviced every year but have not got around to it this year, I will before the end of the year as the blades need sharpening as I have used it to mulch limbs that have fallen over the winter. I live in the country and this mower has to work, not like a smooth city yard. I have noticed a few commercial guys that use Kubota diesels and several I have noticed have been using the same mower for several years now and that says a Lot.
 
   / Are the Kubota ZTR's "fixed" now? #28  
I have a 2001 ZD21 60" with 1130 hrs. I bought it used in 2010 with 700 hrs. only issues have been fuel filters once and some brake sticking after setting through the winter a couple of times. My Kubota mechanic says he likes the older engines because of their torque and reliability. I paid $3500 in 2010 and I think I got a bargain. It will mow about anything my tractor with a bush hog will, just slow down. I have had other zero tours and this is by far the durable of any I have seen. The fuel efficiency of a this diesel is Amazing compared to the gas ones I have used. I will Never go back to a gas engine. I have had it serviced every year but have not got around to it this year, I will before the end of the year as the blades need sharpening as I have used it to mulch limbs that have fallen over the winter. I live in the country and this mower has to work, not like a smooth city yard. I have noticed a few commercial guys that use Kubota diesels and several I have noticed have been using the same mower for several years now and that says a Lot.


I bought the ZD21 used a few years back, now has 1000 hrs and use the gator blades. When I bought the mower, I asked about the early problems and he told me to run the hydro fluid a little over filled, at the top of the flat on the dipstick. No problems and I will never go back to a gas mower and only fill it every third mowing.
 

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