vinyl windows are closing properly

[NTG]

The only houses I've installed them in where the framing was perfect enough to not need shims were new builds.

WOO! Even with settling, the way they build houses around here, even with settling, I'd bet most houses over 50 are more level and plumb than new construction! LOL

 

[NTG]

....and sure enough, as soon as I got out of the truck I could see while they appeared to be locked, the lock wasn't engaging with the keeper in the top sash because the top sash wasn't all the way up. So I merely showed her how to close and lock the window.

Don't you wish all service calls were that easy?! :laughing: Frustrating you have to drive out there, but lot of relief.

 

[dougtrr2]

Don't you wish all service calls were that easy?! :laughing: Frustrating you have to drive out there, but lot of relief.

I was at a friends house and they had a sliding glass door that when closed and locked still had a 1" gap at the top (out of plumb). I pointed to a screw at the bottom of the door and said that might be a leveling adjustment. After we left he got a screwdriver and the door plumbed up to the jam with no gap. His wife gave him the devil. She said "You mean we have been freezing our .... off for two years for lack of three turns on a screwdriver"

Doug in SW IA

 

[Oaktree]

I put some in for a lady who called me about mid-winter claiming 'these things are terrible....so drafty it blows my curtains !'....and sure enough, as soon as I got out of the truck I could see while they appeared to be locked, the lock wasn't engaging with the keeper in the top sash because the top sash wasn't all the way up. So I merely showed her how to close and lock the window.

I've run into that on some vinyl replacement windows on this house...the upper sash drops a fraction of an inch keeping the latch from closing. Sometimes you need to open it a bit and give it a good shove to go up all the way.

I'd bet most houses over 50 are more level and plumb than new construction! LOL

Up to a point. My house dates to the 1830s, and I swear that the level and square hadn't been invented yet when this house was built. Not settling either, it was built that way. Ah, the joys of an old house.