First Post, First day owning a tractor, and I already need HELP! Kinda Long!

[D2Cat]

You say, " This is after 6 hours in the car for 2 trips to and from this dealership, the week of tractor life I am losing..."

Sound like a pretty easy schooling to me. The way one learns about anything to to study, make decisions, then learn from the decisions.

Sounds like you have a dealer that is much easier to get along with than most. I'd have him change out all fluids, fix the cause of the leak, and then determine if you keep the machine or not. He's already offered you an alternative! And you may discover the cause of the problem and have a fine machine.

You location might also help determine the possibility of a flooded tractor. If in Houston the chances are much greater than Minneapolis.

 

[HawkinsHollow]

You say, " This is after 6 hours in the car for 2 trips to and from this dealership, the week of tractor life I am losing..."

Sound like a pretty easy schooling to me. The way one learns about anything to to study, make decisions, then learn from the decisions.

Sounds like you have a dealer that is much easier to get along with than most. I'd have him change out all fluids, fix the cause of the leak, and then determine if you keep the machine or not. He's already offered you an alternative! And you may discover the cause of the problem and have a fine machine.

You location might also help determine the possibility of a flooded tractor. If in Houston the chances are much greater than Minneapolis.

Very True D2Cat! Thank you for seeing the glass half full in this situation. I feel like I am getting out easy, I guess. I talked to my dealer today and he is sending me a refund check with his driver this afternoon. But truthfully I don't want my money back I want a tractor! Back to the drawing board!

How many of you would try to stick it out with this tractor? I am considering it, but I'm going to get my refund check back and proceed from there.

Thanks again for all your help!

 

[two_bit_score]

Very True D2Cat! Thank you for seeing the glass half full in this situation. I feel like I am getting out easy, I guess. I talked to my dealer today and he is sending me a refund check with his driver this afternoon. But truthfully I don't want my money back I want a tractor! Back to the drawing board!

How many of you would try to stick it out with this tractor? I am considering it, but I'm going to get my refund check back and proceed from there.

Thanks again for all your help!

I think that is a smart move on your part. And good customer service from your dealer!


Nothing stopping you from going back to that tractor after they find out what the problem is and correct it, if they can.


.

 

[fried1765]

Very True D2Cat! Thank you for seeing the glass half full in this situation. I feel like I am getting out easy, I guess. I talked to my dealer today and he is sending me a refund check with his driver this afternoon. But truthfully I don't want my money back I want a tractor! Back to the drawing board!

How many of you would try to stick it out with this tractor? I am considering it, but I'm going to get my refund check back and proceed from there.

Thanks again for all your help!

You are VERY fortunate that you have such a stand up dealer.
Many dealers would have not reacted in the same manner.

Now comes the enjoyable part.....looking for another tractor.
I am serious! I love the hunt!

 

[coldsteelva]

Once you receive your refund from the dealer and the check clears, I think you should identify this dealer by name AND sing his praises. Your profile doesn't indicate where specifically you are (I understand the original vagueness), but others in the vicinity may give this guy some business simply because of how he handled your situation.

As has been said, although the dealer did what was the obviously correct thing to do, some dealers may not have (and wouldn't have to) and for that, this particular dealer should be commended.

 

[HawkinsHollow]

I agree this is good customer service on the part of my dealer. He did the right thing. BUT, this begs the question as to how could he have let this tractor leave his lot in this condition. He sat there and told me he would never let a used tractor leave his lot without his mechanic giving it a good top to bottom check. It is OBVIOUS by the condition of the oil and rubber boot that this was not given a good top to bottom check. The only other possible thing is they knew the issues and tried to unload it as quick as possible. These are the questions I have. Both scenerios do not speak well for the dealer. Once I get a chance later I am going to call him back and try to see if he has an answer for these questions.

 

[two_bit_score]

I agree this is good customer service on the part of my dealer. He did the right thing. BUT, this begs the question as to how could he have let this tractor leave his lot in this condition. He sat there and told me he would never let a used tractor leave his lot without his mechanic giving it a good top to bottom check. It is OBVIOUS by the condition of the oil and rubber boot that this was not given a good top to bottom check. The only other possible thing is they knew the issues and tried to unload it as quick as possible. These are the questions I have. Both scenerios do not speak well for the dealer. Once I get a chance later I am going to call him back and try to see if he has an answer for these questions.

You are right to want those answers. You should ask those of the dealer and if he provides satisfactory responses you might want to continue with that good relationship.

I'd be willing to give him the benefit of the doubt at this point pending satisfactory answers to your questions.



TBS

 

[TractorGuy]

I agree this is good customer service on the part of my dealer. He did the right thing. BUT, this begs the question as to how could he have let this tractor leave his lot in this condition. He sat there and told me he would never let a used tractor leave his lot without his mechanic giving it a good top to bottom check. It is OBVIOUS by the condition of the oil and rubber boot that this was not given a good top to bottom check. The only other possible thing is they knew the issues and tried to unload it as quick as possible. These are the questions I have. Both scenerios do not speak well for the dealer. Once I get a chance later I am going to call him back and try to see if he has an answer for these questions.

Your dealer is probably the victim of an unscrupulous employee. He probably paid his mechanic to check it out and it just didn't get done. My guess is this dealer may have an ad running for a mechanic soon.

 

[LouNY]

I just browsed through this thread, no where did I see a mention of what transmission this tractor has.
I would be leery of this tractor because of the 2 pics showing the milky fluid, one was the hydraulic/transmission level glass the other to me looked like an engine oil fill.
The transmission hydraulic fluid could have looked fine when the tractor had been setting as water will separate back out from hydraulic fluid after a time.
When it gets run long enough to warm up the fluid it will start to emulsify the oil water mix to the milky appearance, if continually run it can with an increase in heat actually start to cook the water out creating pressure in the system that will push fluid past seals and even push some seals out.
That few hours on that old of a tractor tells me that it didn't get used long enough to cook any moisture out of the hydraulics and engine.
And the possibility exists that it was a flood victim, either way it would need a few oil changes and getting well warmed up to clear the moisture out of all the systems.
The original poster is most likely better off getting away from that unit.

When evaluating any equipment the oil fill caps, dipsticks and sight glasses need careful inspection for signs of moisture or milky residue..

 

[HawkinsHollow]

The transmission is a 12 speed shuttle shift.