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[JimR]

It sounds like the servicing dealer is worried about being paid by Kioti. I hope they are not thinking of saying the bill was this much but Kioti only paid this amount. If they try that trick you would have legal grounds to go against the dealer.

They were worried about being paid by Kioti. Maybe they have been bitten by Kioti in the past. All I know is that Kioti was not very helpful to them when it came to my tractor being fixed. That is what I was told and why I did what I did to Kioti N.A.

 

[JoelD]

Tragic process. I purchased a new 1988 LX 5.0l. Dropped a valve at 1500 miles. I had it towed to dealer and said call me when fixed. I was far too upset to speak with anyone about anything. Three weeks later they called it was fixed and I picked up and nothing else said. If I’m understanding correctly it sounds like warranties aren’t really warranties anymore. Maybe a tractor thing. I have CPO Mercedes. I’ve had a few warranty claims and no questions asked. I drop off, get free loaner, and pick up fixed car. Never a question never a dispute.

 

[JimR]

Tragic process. I purchased a new 1988 LX 5.0l. Dropped a valve at 1500 miles. I had it towed to dealer and said call me when fixed. I was far too upset to speak with anyone about anything. Three weeks later they called it was fixed and I picked up and nothing else said. If I知 understanding correctly it sounds like warranties aren稚 really warranties anymore. Maybe a tractor thing. I have CPO Mercedes. I致e had a few warranty claims and no questions asked. I drop off, get free loaner, and pick up fixed car. Never a question never a dispute.

That is how a warranty is supposed to work. If you read Kioti's Emission warranty that is exactly how it should be, but it isn't in my opinion. I wonder how many others have had to pay for warranty work and would even admit it. I can't possibly be the only one.

 

[MinnesotaEric]

That is how a warranty is supposed to work. If you read Kioti's Emission warranty that is exactly how it should be, but it isn't in my opinion. I wonder how many others have had to pay for warranty work and would even admit it. I can't possibly be the only one.

Kioti voided my warranty without ever seeing my tractor at a dealer.

 

[RandyT]

Tragic process. I purchased a new 1988 LX 5.0l. Dropped a valve at 1500 miles. I had it towed to dealer and said call me when fixed. I was far too upset to speak with anyone about anything. Three weeks later they called it was fixed and I picked up and nothing else said. If I’m understanding correctly it sounds like warranties aren’t really warranties anymore. Maybe a tractor thing. I have CPO Mercedes. I’ve had a few warranty claims and no questions asked. I drop off, get free loaner, and pick up fixed car. Never a question never a dispute.

It is how warranty works. The problem is there are so many things that the customer can mess up due to their own errors or negligence. Warranty doesn't cover normal wear parts or maintenance parts after the first scheduled service, which in some cases can be as low as 5 hours. As a lawn mower tech I deal with a brand of trimmers that carries a two year manufacturer warranty. And then when you look at the warranty in detail is specifically excludes normal wear parts. That list included spark plug after the initial service, air filter, fuel filter, starter handle, starter rope, starter pulley, starter spring, inner spool, outer spool, bump head, bump knob, and string reel. Then you start asking what they do cover.

I bet if somebody actually dug into the details there is probably a list of things that are excluded from the warranty on automobiles, Contaminated fuel is one example. Or putting gas in a diesel engine, or diesel in a gas engine. Fuel system warranty goes out the window, and in the case of gas in the diesel, possibly the engine warranty goes by-by also.

On average only 1% of all failures are due to failures in manufacturing or workmanship.

 

[JimR]

It is how warranty works. The problem is there are so many things that the customer can mess up due to their own errors or negligence. Warranty doesn't cover normal wear parts or maintenance parts after the first scheduled service, which in some cases can be as low as 5 hours. As a lawn mower tech I deal with a brand of trimmers that carries a two year manufacturer warranty. And then when you look at the warranty in detail is specifically excludes normal wear parts. That list included spark plug after the initial service, air filter, fuel filter, starter handle, starter rope, starter pulley, starter spring, inner spool, outer spool, bump head, bump knob, and string reel. Then you start asking what they do cover.

I bet if somebody actually dug into the details there is probably a list of things that are excluded from the warranty on automobiles, Contaminated fuel is one example. Or putting gas in a diesel engine, or diesel in a gas engine. Fuel system warranty goes out the window, and in the case of gas in the diesel, possibly the engine warranty goes by-by also.

On average only 1% of all failures are due to failures in manufacturing or workmanship.

Only minor wear items are not covered on vehicle warranties. These are wiper blades, some lightbulbs, some belts, brakes within reason and cause of wear like a stuck caliper slide or piston. Most parts are indeed covered including fluids if there is a leaking problem. I've even seen tires replaced due to improper front end alignment right from the factory. I can't begin to tell you how many warped rotors that I had turned under warranty. You can pull the owners manual on any vehicle to see what is not covered. My Kioti manual does not have a list of warranty items or non warranty items. The sales warranty paperwork does list them all.

 

[coobie]

Kioti voided my warranty without ever seeing my tractor at a dealer.

Maybe Kioti watched all of your videos on you tube.Then voided your warranty,Ya think ?? JimR,hope your tractor issues are over, good luck.

 

[JimR]

Maybe Kioti watched all of your videos on you tube.Then voided your warranty,Ya think ?? JimR,hope your tractor issues are over, good luck.

Thanks Coobie. Three hours and counting. One thing I have already noticed is that I no longer smell that sweet smell that i used to. Eric told me that Kioti voided his warranty because he installed a hotter thermostat in his tractor. If you saw the video of how bad his tractor was running up in Minnesota's cold weather you can see why he did this. Since then he has not had any running issues from what I understand. He said that Kioti never said anything about the videos in regards to his voided warranty. Regardless of this, the big issue here is Kioti's lack of backing their warranty statements. which are in writing, and paying for the labor up front like the automotive industry does. Another issue is that proprietary OBDII system of theirs. It is a money tree for the dealers just like it was for the automotive field. Nobody can just drive their tractor to the dealer like a car. If you don't have access to a trailer the cost is even higher for repair work. Imagine if I had to pay the dealer to haul my tractor back and forth six times 40 miles. That costs would probably have added another $900.00 to what I already have spent. I think that I should start another post just on warranty work and owner costs just to see if anyone else is experiencing this.

 

[coobie]

One of the reasons I purchased a 20 ft trailer about 15 years ago after my Kubota dealer charged me $180 bucks for a round trip of 70 miles for warranty work on my Kubota RTV.Good luck to you hope your tractor runs great from now on with no issues.

 

[murphy1244]

Kioti voided my warranty without ever seeing my tractor at a dealer.

Lets NOT make this about Eric. This is Jims thread.