John Deere's poor dealership decision making IMO.

   / John Deere's poor dealership decision making IMO. #101  
My experience is limited ....

The sales person said they are very busy certain times of the year and really don't do much in the hobby market...

In all fairness... the person that referred me is third generation and the family farms thousands of Central Valley acreage and said the Dealer has been great... even has customer appreciation at the owners home by invitation...

Kubota line is/was more in line with small acreage users so probably why tractor I wanted was in stock ready to go... Deere would have to order with no Demo...

Well, there you are. Your needs and your friends are daylight and dark apart from each other. You should have known that he was not using a dealer specializing in hobby farms.

There are big farm dealers of all brands. And there are hobby farm dealers.

Why didn’t you go to the dealer you use for your 110TLB?
 
   / John Deere's poor dealership decision making IMO. #102  
"Laws. Overbilling clients can constitute an example of breach of contract and result in fines, lawsuits, or prison time. ... Some individuals that have been convicted of overbilling were done so under the charge of mail fraud, or under the False Claims Act in the United States."

Not exactly. Most of the work product is produced by clerks and paralegals, the attorney reviews it for accuracy and signs off on it and bills at their rate.
 
   / John Deere's poor dealership decision making IMO.
  • Thread Starter
#103  
My experience is limited but Deere never had a salesperson in and was not taking appointments for the next 6 weeks due to fall harvest.

I left my business card and got did get a call back in December saying it was a great time to buy at year end... by then I had bought my KUBOTA three months prior.

The sales person said they are very busy certain times of the year and really don't do much in the hobby market...

In all fairness... the person that referred me is third generation and the family farms thousands of Central Valley acreage and said the Dealer has been great... even has customer appreciation at the owners home by invitation...

Kubota line is/was more in line with small acreage users so probably why tractor I wanted was in stock ready to go... Deere would have to order with no Demo...

Your deere dealer was obviously understaffed and under inventoried in the CUT segment. I probably would have walked too.

You should have come down to mine. You would've been recognized in moments. Some people get mad if someone doesn't acknowledge them while their outside kicking tires. I don't like to be bombarded. I like to look over various features, after research, and then talk to sales, to refine my decision making. Now, I would have my mind made up before I pulled in the parking lot, unless there was some big sale on a particular model that I didn't know about.
 
   / John Deere's poor dealership decision making IMO. #104  
Well, there you are. Your needs and your friends are daylight and dark apart from each other. You should have known that he was not using a dealer specializing in hobby farms.

There are big farm dealers of all brands. And there are hobby farm dealers.

Why didn’t you go to the dealer you use for your 110TLB?

15 years apart and the Yellow Industrial Deere Dealer cannot sell AG or Green.

Even though I live in a regional with 8 million people +/- many counties here have no Dealers as in zero when it comes to AG... and the AG dealers in farm country really aren't focused on what they call Hobby farmers... probably why Kubota found a market underserved.

Now in Olympia WA and nearby there are many Dealers...

The SF Bay area is just different and I will leave it at that...
 
   / John Deere's poor dealership decision making IMO. #106  
Good to know...

My neighbor was looking for a Gator and yellow couldn't help.
 
   / John Deere's poor dealership decision making IMO. #107  
This is just a question and I'm not looking to pick a fight.

To those of you who lament the loss of your local small family owned dealership (of any kind), do you support them with your business? Do you buy incidentals such as oil, filters, belts, batteries etc from them or do you seek out the lowest price at your nearest big box auto parts store or discount department store or on line?

Not supporting your local dealer is part of the problem, no?
 
   / John Deere's poor dealership decision making IMO. #108  
This is just a question and I'm not looking to pick a fight.

To those of you who lament the loss of your local small family owned dealership (of any kind), do you support them with your business? Do you buy incidentals such as oil, filters, belts, batteries etc from them or do you seek out the lowest price at your nearest big box auto parts store or discount department store or on line?

Not supporting your local dealer is part of the problem, no?

No.

I get your point but it is not relevant. There may be all sorts of other axes to grind here by other people but my only point (see post #64) is /was that for decades John Deere has intentionally, methodically and purposely sought to shove their smaller individual dealers out of business. It is their business policy evidenced by their behavior in many, many cases time after time over the years. They did it to my local dealer in the last month and they did it to my dealer back in WV 15 years ago. Deere wishes to have ONLY larger dealers and combined multi-dealer companies to work with.

Us customers boosting the profit levels of those small individual dealers by patronizing them and buying everything we can there has absolutely no effect on the Deere policy or behavior.
 
   / John Deere's poor dealership decision making IMO. #109  
No.

I get your point but it is not relevant. There may be all sorts of other axes to grind here by other people but my only point (see post #64) is /was that for decades John Deere has intentionally, methodically and purposely sought to shove their smaller individual dealers out of business. It is their business policy evidenced by their behavior in many, many cases time after time over the years. They did it to my local dealer in the last month and they did it to my dealer back in WV 15 years ago. Deere wishes to have ONLY larger dealers and combined multi-dealer companies to work with.

Us customers boosting the profit levels of those small individual dealers by patronizing them and buying everything we can there has absolutely no effect on the Deere policy or behavior.

We will have to agree to disagree!

The local Kawasaki motorcycle dealership is a single store, family run operation that has cultivated a customer base that continues to support them. This dealership is among the highest rated stores by Kawasaki in the state and they are left to continue on. There is at another Kawasaki dealership nearby that I know of that was forced to give up their franchise by Kawasaki due to poor sales performance.

It's not just Deere. I also know of a small family owned Kubota dealership that was forced out by Kubota.
 
   / John Deere's poor dealership decision making IMO. #110  
No.

I get your point but it is not relevant. There may be all sorts of other axes to grind here by other people but my only point (see post #64) is /was that for decades John Deere has intentionally, methodically and purposely sought to shove their smaller individual dealers out of business. It is their business policy evidenced by their behavior in many, many cases time after time over the years. They did it to my local dealer in the last month and they did it to my dealer back in WV 15 years ago. Deere wishes to have ONLY larger dealers and combined multi-dealer companies to work with.

Us customers boosting the profit levels of those small individual dealers by patronizing them and buying everything we can there has absolutely no effect on the Deere policy or behavior.

Your implication that it’s just Deere that is doing it or that they do it in some malicious, nefarious manner is simply wrong.

You might want to consider investing in Deere. It’s a well run company and their stock closed at $193.10 today.


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