MossRoad
Super Moderator
- Joined
- Aug 31, 2001
- Messages
- 58,044
- Location
- South Bend, Indiana (near)
- Tractor
- Power Trac PT425 2001 Model Year
I think investigating would be fascinating.
I think investigating would be fascinating.
Doing investigations is like eating dry white toast each and every morning for weeks or years on end.
The first day or two it's OK but you, then, begin to ask yourself: "Isn't there something else to go with it?"
Then on day three and EVERY day thereafter it's: "How do I get outta here?"
It's just not what you see on TV.
It's boring, boring, boring.
"Just the facts please?"
Jack Webb had it right
on Dragnet eons ago.
Interesting perspective. I've always been curious as to why things happen. Pretty much anything.
I suppose you could think of a telephony/IT service guy is an investigator. As an example. You receive a service call from dispatch. "System is dead at xyz corporation". Sometimes that is all you get. Just a general idea of a fault with no further information.
So you begin an investigation as soon as you arrive on site. Actually you start playing scenarios thru your head on the drive over, such as what is their past history? Is is stormy now or in the last few minutes, could this be a lightning strike?, Pay attention to any utility work in the area as you draw near, could this simply be no power to the building? I have seen calls that stupid. The entire building without power, and yet they call and say the phone system in non-operational. So you walk into the equipment room. First sense to pay attention to is what do you smell? Anything burnt or smokey? Use your eyes. Any water coming down into the unit? I have seen that. And even sewer backup into the room. Yep. Wasn't pleasant. Say all of that is fine, then you continue your investigation to any power in the AC outlet, any power lights on? power supply status lamps or meters functional? And on and on. It is all a part of investigation.
My last job was 30 years at a newspaper in all aspects of production and facilities: people, machinery, computers, phones, HVAC, plumbing, electrical, etc...
"My computer isn't working." or "The machine isn't working." doesn't offer much to start with. So you develop a drill-down list of interrogation questions, and a drill-down list of troubleshooting procedures.
A mystery is particularly satisfying to solve. :thumbsup:
Doing investigations is like eating dry white toast each and every morning for weeks or years on end.
The first day or two it's OK but you, then, begin to ask yourself: "Isn't there something else to go with it?"
Then on day three and EVERY day thereafter it's: "How do I get outta here?"
It's just not what you see on TV.
It's boring, boring, boring.
"Just the facts please?"
Jack Webb had it right on Dragnet eons ago.
Interesting perspective. I've always been curious as to why things happen. Pretty much anything.
I always liked the ones where "my phone is dead". And they know all along what is wrong with it. They have meticulously cleaned the outside surfaces of the phone before you get there, and you take it apart and discover pop or coffee all inside of it. Then you give that that look and they shrink away and avert their eyes. The don't want to "get in trouble" so they won't tell what is wrong with the phone to save you any time, or know to bring a new one before you come... Noooo.. They want to pretend all innocence. Trust me the phone guy is gonna know.![]()