Tractor Supply - how does it work?? (rant)

[newbury]

I needed some blasting media. So I physically went in to TSC (an 80 mile drive) - none in stock. So I order it online while in the parking lot, mistakenly figuring it may take days to get there. I get an email on my way home that it's ready for pickup. And they only hold it for 2 days and they count the day you receive the email as day 1. So I call them up - sorry.

Now I could understand if it was livestock or maybe even plants, but sand or bolts?

 

[Tinhack]

They probably got it from a nearby auto paint store. That's where I always got mine. About all I ever get from TSC anymore is nuts and bolts. Or if I'm there, they have it in stock and I need it now. Like a 3-point boom, which they didn't. They've shed a lot of there stock. I remember when the store nearest me (35 mile round trip) opened up. It was in the heart of farm country and they had everything in stock. I walked in there many times and they had it on the shelf. They once had the 4 different hydraulic hoses I needed. Today, you're lucky if they have four hydraulic hoses on the shelf--In total. Ordering takes too long and most times charge you shipping. I guess I'm spoiled by Amazon. :2cents:

 

[Industrial Toys]

I bet they had the cammo JD licesned slippers in stock though, although definetely not in your size.

Gotta love TSC!

We just lost it entirely. Now called Peewees or something! WTFIS? That's OK. There was abosolutely nothing real tractor about it anymore anyway.

 

[kcflhrc]

I certainly hope there was more to the 80 mile trip than Blasting media you could have called about. Maybe a good BBQ joint or strip club there also??

 

[user.69169]

You lucky dey got a employee in de store can pronounce tractor.
Someplace called headquarters got a big bunch of MBA fellows workin from home.
TS putting up new stores thou.

 

[Molalla1]

You lucky dey got a employee in de store can pronounce tractor.
Someplace called headquarters got a big bunch of MBA fellows workin from home.
TS putting up new stores thou.

Yep they, TSC just opened one up in the small farming/logging town I live close to (@ 7 miles) have not visited yet nice looking building though.

 

[RichZ]

They NEVER keep up their stock, you can never depend on them. When they first moved to our area (over 15 years ago) they were great, but slowly they went downhill. Now I only go in there if I know they have something on sale that I need. And then they're usually out of stock anyway.

 

[Industrial Toys]

If they had a sale and of course never had my size, that was it. No more stock was ever coming. Rainchecks were sometimes given but useless. They never did get the article in. The excuse was ALWAYS that is is all controlled by corporate. I gave up on TSC a long time ago.

 

[Mat4644]

Many stores have zero inventory on items and are just a online front for a large distributor. Orders are placed and a truck may be dropping many items off to stores in the area. Even Walmart does this online and offers store delivery for non-stock items they normally don't sell. Home Depot offers many online non-stock items and does a good job utilizing it's distribution and store network.

 

[shooterdon]

Amazon will kill many stores like TSC.

 

[lman]

Amazon will kill many stores like TSC.

I buy horse feed, dog food and cat food there along with other hardware. Never thought about buying those items from Amazon.

 

[Peter 315]

Same here horse feed ,cat food , And some other things we are friends with the managers at 2 different stores so they order extra for us or we get rain checks....

 

[buck12]

We got a store about a year ago and I have been in it one time. I went to get a yard sweeper. The young lady at the register said they were out of of receipt paper. I still don’t understand how a store can’t print a receipt. She said they could email the receipt and I said fine but that is the only email I want. I repeated this several times. I hate junk email. Now I get an almost daily email. I have not gone back.

 

[homesteader13]

TSC seems to be going the way of Radio Shack as far as brick and mortar stores.
If im trying to make a one stop shop for a variety of items I will hit Murdoch's or Bomgars, other wise I'll go to a product specific store, shop, etc.

 

[Bearsixty7]

sorry to hear all the bad reviews of TSC. Out local TSC has been pretty good, usually has things needed in stock, well, until this year but this year has strained lots of places.

 

[stuckmotor]

Our store has been out of trace mineral salt twice, when I needed it, this year.

 

[Xfaxman]

We got a store about a year ago and I have been in it one time. I went to get a yard sweeper. The young lady at the register said they were out of of receipt paper. I still don稚 understand how a store can稚 print a receipt. She said they could email the receipt and I said fine but that is the only email I want. I repeated this several times. I hate junk email. Now I get an almost daily email. I have not gone back.

At the bottom of the email is a link to unsubscribe, that means no more emails:

 

[LS Tractor Owner]

It all has to do with the local store management, I believe.... Our local store is absolutely horrible! My son was in the store, looking for a stovepipe kit. The website showed one in stock.... he could not find it on the shelves. He asked a young girl that recently started working there. She said that there should be 2 in stock..... so she called the manager over.... he said nope... none there. The young associate told him that she saw 2 of them somewhere in the back. They all went "to the back".... sure enough, there were 2 up high on a stock shelf. The manager did not even want to get them down until the associate really started giving him a hard time! This store is always in disarray, hardly any stock.

Now, go 40 miles to the next store.... beautiful store, well stocked, helpful staff.... I think a lot has to do with the management for sure!

 

[Jstpssng]

They had bar and chain oil on sale so my neighbor tried to buy a couple of cases. (He cuts a lot of wood.) They didn't have any on the shelf so he asked an employee and was told they were sold out.
He went home and ordered it online to be shipped to store, and immediately got a message "Your order is ready for pickup." The clerk just didn't have the time to check the back room to see if they had it in stock.
I was looking at bulk chicken feed earlier this year but the description had so many contradictions that I couldn't figure out if it was pellets, mash, or crumble; and had a few other questions. Apparently their Q&A was down due to Covid, and it's not a brand they stock; special order only. I gave up and bout it elsewhere in 50 lb bags just as I always do.

About the only thing that I buy there is dog food, they carry a brand which doesn't appear to be all filler,hasn't been recalled (yet) and is more reasonably priced than anywhere else. OTOH I can buy my poultry and pig feed elsewhere for less money, less hassle, and less driving.

 

[Tractor Seabee]

Yep they, TSC just opened one up in the small farming/logging town I live close to (@ 7 miles) have not visited yet nice looking building though.

You will do better at your local farmers co-op called WILCO. We have one up here and they run circles around the two TSC stores in the area. Bulk bolts are 30% cheaper and larger selection. Way over priced on everything. WILCO also gives a 10% military discount which TSC refuses to match. Big deal for me.

Ron