Slowpoke Slim
Elite Member
- Joined
- Jan 6, 2017
- Messages
- 3,618
- Location
- Bismarck, ND
- Tractor
- Husqvarna YTH24V48 riding mower, Branson 3725CH
The dealer network is the weak link in my opinion. I think the product line is great, could probably have a much larger market share if advertising/dealer network/website/corporate support issues ever got handled. I've joked before that Branson's goal must have been "Build a great product. Tell no one."Thanks, that is really my only concern at this point is support of dealer and honoring warranties. From what I’ve read some of the issues with tractors could have been operator error or just a faulty tractor. I get there’s no brand that sells 100% of tractors with no issues off the lot but backing up that warranty to fix an issue is definitely a must have. I’ve looked at Kubota as well but for what you get with a Branson and the price point it’s hard to not give them consideration. The dealer started in 2008 but not sure when he started selling Branson’s, definitely want to see how old the owner is and if he has a succession plan in place if he’s close to retirement. I know I’ll get a one-sided answer asking them about warranties and if they’ve ever had issues with them so that’s why I’m hoping to get some feedback on here from owners.
Spirit of full disclosure, my dealer went out of business a couple years ago. Another dealer took on the brand, and lasted a whole year. The second "dealer" was an equipment rental company. I went in there a grand total of twice. Both times I was treated like garbage by a kid behind the counter that was a complete jackwad. I never went back in after the second time. It was not a big surprise to me that they didn't make it, with the way they treated people that walked in their door. So as of about a year ago, there are no Branson dealers in my state.
That being said, I've not needed a dealer yet. I've had no issues with mine that needed a dealer to handle, and I think the only time mine was in the original dealer's shop was to have them do the initial 50 hour service and check everything over real well. After that, I don't think it ever went back in. I know I can order filters and stuff online, or through a couple of the dealers that frequent TBN. So for me, so far I haven't needed any warranty work done.