Hello. This morning I went through the adjustment procedure laid out in TM4435 (page 70-15-15+). I adjusted 17, the load control arm and then 7, the commencement of lift. At one point my arms went all the way down. I thought it was fixed with this adjustment, but nope. I tried multiple things. Then I noticed how I could move the load control arm, 14, about an 1" back and forth with zero resistance. I'm thinking this should not be loose. I also observed when I moved 17, I could see the arm move. So, I'm thinking the spring as TXJim mentioned. Tonight I will try with some filler rod with some bends to probe in and see if I can move the arm to actuate the lowering, and maybe I can find a bore camera. I was curious if anyone has felt the load control arm. Is it loose in movement so your can move, jiggle easily or is it firmly riding on the mount pins.