I Went To Purchase A New Mini-Excavator And This Happened.....

[lilranch2001]

Ooooo. Tell us that you are NOT annoyed

LMAO

 

[DarkBlack]

Ooooo. Tell us that you are NOT annoyed

LMAO

Sure all my laughing on post 161..

 

[lilranch2001]

I am glad you think you are witty!

 

[DarkBlack]

The customer is always right - Wikipedia

en.m.wikipedia.org

“customer complaints should be treated seriously so that customers do not feel cheated or deceived.”

 

[just_Dave]

Right….
View attachment 3804362

Not trying to be that guy but .. today I guess I am.

That is black by the way... @LittleBill21 said "Gray" the grease has absorbed dust blowing around and so has the cylinder... if kept in the rain outside on a dirt lot that can and will splash up a lot of dirt as well same as on a flat bed down the highway.

I don't think anyone is discounting how dirty it is.. .but was also have no idea if they pulled it over a dirt road to the owners well ex owners new home.

 

[just_Dave]

When you start a Kubota Min ex like this does the hr meter flash zero across the screen basically a screen test and then show the hrs? I assume it will show hrs running or not, but I speculate maybe the sales guy put the key in turned it on to see 000000 hrs flash on the screen for long enough for a human to recognize 0 and then claim 0 hrs. Not thinking 0 is way to low a number and why so many 0's but they are in sales not service or using it.

HR meter being so integrated into the display I suspect it has a self test diagnostic display, basically if one of the digits doesn't display a number you know it is failing.

Other possibility I suspect low is that the sales dude saw 0 RPM and mistook it for hrs, or some other 0 on the display... I snap shot of 0 would have been handy.

 

[lilranch2001]

Anyone assuming that a machine on a sales lot has zero hours on it, in my humble opinion has no business operating a piece of equipment.
They are a bit dangerous to themselves and a lot dangerous to anybody that may be around them

 

[Torvy]

I can't imagine not sitting in the seat and looking at it for myself.

I guess I get that from my Missouri roots. Show me.

 

[finn1]

I bought my Deere 26g from a dealer about 100 miles away, although they do have a local branch too.

Part of the deal was free delivery, since the weight would be pushing the limits of the trailer I had at that time.

They asked if it would be ok to stop at the neighboring county fair and use it as part of their display, which, prior to cutting the deal with me, they had planned to do.

No problem, I said, well knowing this was an industrial machine designed to sit unattended at a job site for most of its life.

The unit arrived at my shop a few days after the fair ended, along with a few cotton candy fingerprints, mud from the kids boots, etc. The salesman said he thought that my machine was the hit of the fair with the kids who got to sit on it and manipulate the joysticks (engine off of course).

I was pretty proud to have been able to make the fair memorable for some little tykes.


I bought my CTL, a different brand, from a dealer down the road from that Deere dealer. The unit in question had to be shipped from the Milwaukee area, about 400 miles away. Got a smoking deal, since these compact machines fit under the manufacturer’s employee purchase plan, so the discount was available to me.

The dealer called and told my the machine actually had 29 hours on it. Not a rental, but had been loaned to one of the corporate executives for a weekend project.

Again, no problem to me. It arrived in like new condition, except for some scratches on the bucket. They detailed it prior to delivery, and by the end of the next day I had quadruple the bucket scratches, to say nothing about the dust.

I truly think the dealer won on the op’s refusal to accept his seven hour machine. The dealer effectively fired the customer in this case. He sounds like a typical Karen customer who knows nothing about equipment and will never be satisfied.

Lots of keyboard cowboys on this site. I took maybe a year off from this site, and, after reading much od the ranting on this thread, I think I’ll say adios for another six months.

Cheers.

 

[airbiscuit]

....The dealer called and told my the machine actually had 29 hours on it. Not a rental, but had been loaned to one of the corporate executives for a weekend project.
Again, no problem to me. It arrived in like new condition, except for some scratches on the bucket. They detailed it prior to delivery, and by the end of the next day I had quadruple the bucket scratches, to say nothing about the dust.

I truly think the dealer won on the op’s refusal to accept his seven hour machine. The dealer effectively fired the customer in this case. He sounds like a typical Karen customer who knows nothing about equipment and will never be satisfied.

Lots of keyboard cowboys on this site. I took maybe a year off from this site, and, after reading much od the ranting on this thread, I think I’ll say adios for another six months.

Cheers.

Well, it did have dirt on it.