That can sometimes work on a two sided board, but if there are circuits inside the layers as well (I work on computer boards with as many as 8 signal layers as well as ground planes and power planes) it could be evidence an internal layer overheated and bubbled to the surface. Designers like to put the ground and power planes on the inside layers to help reduce signal crosstalk.
Another thing that happens is that road salt+water can short traces (looks like there are mineral deposits on the board, maybe?) and you can even have the tin "lead free" solder dissolve the copper in the circuit traces and exude crystals called whiskers that then bridge gaps to make shorts.
If he has gotten another board and it is working, I think that is a far better option than trying to resurrect the old one.