3 pt hitch jumps up and down continuously!

[BillyP]

No hour limit on warranty work. If John Deere says it's a 5 hour job, that's what the dealer will get paid for. If it takes the dealer 7 hours, the dealer will have to eat the other 2 hours. But if the dealer does it in 3 hours, the dealer will still get paid for 5 hours. In other words, there's no cost to you /forums/images/graemlins/grin.gif

 

[Anonymous Poster]

Cool thanks BillyP! You know never had a JD in for warranty work before, so its all new to me /forums/images/graemlins/laugh.gif

 

[Anonymous Poster]

Passing this on.

I also called the Dealer about the adjusting the rockshaft control valve (as stated in another forum), they stated it can be over adjusted and blow fittings and hoses. They said there really needs to be a pressure tester on the line to adjust it to the correct setting.

John

 

[jimgerken]

Tractor went in on Thursday late afternoon, dealer called Saturday morning to tell me they had found a small aluminum shaving in the check valve. He said they had seen a lot of that symptom. He followed up the repair with a screen clean, filter and hyd oil change (at my request). No adjustments or repairs needed, just a cleaning basically. I'm hoping this will be the end of it, since we should have the system cleaned up now.

 

[Anonymous Poster]

Thanks for the info Jim!

I just dropped my 4300 off this morning.... Kinda sad /forums/images/graemlins/crazy.gif Its kinda like taking it to the hospital jk
He said it'll take them 4 days to get to it, so maybe by Thursday afternoon it'll be done. Gonna be hard not having a tractor for a week /forums/images/graemlins/tongue.gif

I asked if they put a new valve in, will the warranty pay for a new hydro filter and oil. He said yep.
Cool! Only 100 hours on the hydro oil though...

Let you know if I hear anything else.

John

 

[jimgerken]

I felt the same way. Told my wife our "baby" was going to the hospital. /forums/images/graemlins/frown.gif

 

[Anonymous Poster]

Hi Jim,
Update on my tractor. Interesting story this is becoming.
I called Thurs May 29, dealer stated to bring it in monday and it would be done monday. We'll its friday and no work has been done on it yet. The part is on order according to todays call, as it took them 4 days to figure out what was wrong with it. The only reason there ordering the part is cause I told them to replace the hyrdo fluid, new hydro filter, clean the rockshaft control valve, and install a new control valve. The 'tech' called yesterday afternoon and stated he didn't know how to work on these compact utilities and wonder if I had any ideas. Thus I'm a little miffed I told him what to do. I called today there service manager, Friday June 6 (because I'm finding if I don't call I haven't a clue if things are done or not) the parts on order will be in Tues June 10, will be ready to pickup Wed June 11. Needless to say this is the last service or warranty work at this dealer, as a better dealer is 30 miles east of here where my father has bought and serviced his garden tractor.

I don't mind the fact that its taken a week and 1/2, but the fact that I have to pull teeth to find information, the job was stated to be done on monday/tues (as they had the control valve in stock already) and especially when the tech stated he didn't know what was wrong with it.

Just live and learn experiences. I sent my lawnmower rider lx279 in for transmission service (oil change and new belt) on monday as well, it wasn't completed.
I guess we'll see the results come tues or wed. I may come to change my mind about them but so far, its in the 'ok-but poor' service range.
John

Dealer:
Town and Country
Christy Dr.
Jefferson City MO

 

[Anonymous Poster]

Another call to the dealer stealer this morning, according to my last post the part was to come in yesterday, installed and be done today.

I just called today, the part just arrived in the door (right!) and they'll get it installed tomorrow according to the service manager.

So I said I'll come pick it up tomorrow and hung up.
Recalled the placed, asked for the tech working on the tractor.
He has even had the tractor for testing, he said "we'll i got that er part, but itcha ain't gonna get on there till tomorrow, and I'll have to put back the old hydro fluid" I said what? Thats not covered under warranty? He said No.

I didn't want contaminated oil from some crappy drain pan back in the tractor, so I said, new hydro fluid, filter, and I'll pay for it to shut him up.

By this time, I'm a little more than fumming as everything they've done is just pissn in the wind, if you get what I mean.

MY Question: Is a control valve replacement warranty for at least a new hydro fluid replacement, anyone have a similiar experience? /forums/images/graemlins/confused.gif /forums/images/graemlins/confused.gif

Once I get the bill, I'm writing John Deere Service to validate this hydro oil question, would anyone know a good address or phone number to get my complaint going?

John

John

 

[Anonymous Poster]

typo, sorry.

"He -hasn't- even had the tractor for testing"

 

[Youare]

I had the same symptoms on the new Kubota L3000DT I purchased two years ago, I had only 46 hrs.
on the tractor. The dealer found a metal chip in the relief valve for the 3PH hydraulics. So I guess this
can happen to any one.

Hope you get your tractor back soon and fixed to your satisfaction.

Randy