5093e Transmission problem

[MattLynch]

Update on my transmission problem.... When my tractor was fairly new it developed a very high pitch bearing noise in B3 and B4 with high load (moco, loaded trailer etc) , dealer couldn't find or hear noise. Now with 940 hours the noise is much worse and present in all ranges, causes a terrible noise in reverse under load that you can feel in the shifter.

John Deere Canada was involved last summer, someone came out and drove the tractor and said there was definitely a problem. Tractor finally got into a different dealership last week and tore down. Service manager just called me and said they were ordering all new gears, gaskets, etc. Because it was and ongoing problem they are going to warranty it, but if I didn't complain while under warranty I would likely be on my own.

On the plus side they gave me a 6330 Premium IVT to use in the mean time!

 

[beenthere]

:thumbsup:

Maybe they will try to interest you in a trade.

 

[MattLynch]

:thumbsup:

Maybe they will try to interest you in a trade.

Don't think I could buy another new John Deere again after all of the problems I have had with mine, and a local dealer that can't fix them. No matter how nice those new 6 series are!

 

[beenthere]

I was getting the impression that they were bending over backwards for you... can't fix a problem that they can't hear. And in the end, are fixing as well as not making you do without. Hmmm??

 

[MattLynch]

I was getting the impression that they were bending over backwards for you... can't fix a problem that they can't hear. And in the end, are fixing as well as not making you do without. Hmmm??

Even after confirming the noise and saying they would get it fixed right away it took 9 months or so and they sent it out to another dealership capable of the work. They knew I wasn't happy anyway because of the last time they worked on it. They replaced turbo, I got dropped off at dealer at night to drive it home, they left connectors unplugged for the lights and left the exhaust loose and leaking badly. Also cross threaded bolts. Was to the dealer before that for other issues, and service work was poor (loose bolts, unplugged connector, unprogrammed shuttle control, etc) The salesman was great to loan me a tractor, yes. But I said I would be fine to go a couple weeks without it last Aug-Dec and it didn't get in then.

If everything works out good and I get a couple trouble free years out of it I would consider buying another Deere, I will need a second tractor within two years. I know a lot of people on here have had good luck with the 5E's but I certainly haven't, maybe I just have a lemon. Either way I will be putting 600-800 hours per year on it in the next couple years so I will have a better idea of how it is holding up.

 

[sunnyside360]

WOW! A 6330 Premium IVT loaner. Let us know how you like that one. Was looking to buy one not long ago but the price tag didn't allow it.

Without going into all the details, I must say my experience with Deere warranty over many years has been outstanding. Not that I've had many problems but Deere seems to always want to make things right with the customer. I can't say that about some others.

 

[MattLynch]

Update. After 3 weeks at dealer they dropped it off to me and didn't say anything. Still not fixed. They sent two mechanics out again to listen to it, said there definitely was a problem but they had the transmission and range box apart and couldn't see anything wrong. Replaced gears to an upgraded part number while it was apart. They are going to try low noise hydraulic fluid. Other then that they said run it as normal until it breaks, haven't heard back from them if they will warranty it if it doesn't break for another 2 or 3 years.... They were trying to get me to trade it in, offered a reasonable trade in and money off an in stock 5M. Next tractor will be bigger, shopping around and NH T5, MF 5610, Kubota M100X all are bigger, heavier, MF and Kubota have powershift for the same price as a 5M. Just want to get mine fixed for now!

6330 premium was nice, didn't like the IVT transmission at all though.

 

[Zebrafive]

What did you not like about the IVT? I would fear expensive repairs. Did they not have any 6000 series with Power Quad?

 

[MattLynch]

What did you not like about the IVT? I would fear expensive repairs. Did they not have any 6000 series with Power Quad?

I think the IVT is optional in the 6330, but it was the only tractor they had to loan. IVT felt very awkward, was nice for loader work but hard to get used to.

 

[MattLynch]

Dealer said that's about as far as they are willing to go with the tractor, I'm on my own by the sounds of it. Contacted John Deere North America, we shall see how they stand behind their product when the dealer can't fix it.