I just dropped my 790 off at the dealer for this same problem. The first time I did it (last winter), I didn't know what I had done to break it. It was covered under warranty. This time, I was dragging a downed tree trunk in reverse, in a field, in 4wd, when I heard a clunk. I stopped, unhooked everything, and took it very slowly to the shop to get her out of the weather.
The front wheel locks up if I try to move her- it took 10 minutes to load it on my trailer.
I have a good dealer, who will make a little money on this repair. I'm glad he will- he's been very helpful thus far, and I don't begrudge him making money.
I'm disappointed that I did it again (right side first time, left side this time) and disappointed that this machine won't drag much weight in reverse, but what the heck... I'll pay, and call it stupid tax.
Seems the front end on the 790 just can't take much torque. I'll just hook to the drawbar to pull forward from now on.
C1