Alamia.us complaint

   / Alamia.us complaint #1  

Rod in Forfar

Platinum Member
Joined
Apr 10, 2010
Messages
568
Location
Forfar, Ontario, Canada
Tractor
1960 Massey Ferguson 35 (Perkins), 1995 TAFE 35DI, 1980 Bolens G174, 2005 Kubota B7510, 2020 Kioti Mechron 2200ps UTV Troy-Bilt Horse 2 1988 Case IH 255 4WD with loader and cab
Short version:

Don't order a chain for a Husqvarna saw from Alamia unless you know exactly what you are doing.

Longer version:

I learned of Chain Saws at Alamia: Outdoor Equipment, Husqvarna Chain Saws, Wood Chippers, Chippers from this forum, and when I decided to buy a new saw, their price for a Husqvarna 346XP was very attractive. I ordered it online and had it shipped to Wellesley Island NY where I picked it up and brought it across the border into Ontario myself.

At the $468. US I paid, the saw is a very good machine, well worth the money and the trouble to get it here.

Last week I decided to lay in a couple of chains for the saw, so I clicked the appropriate boxes and paid online, all without any need to speak to a sales person. That was my first mistake.

After three days I drove to Wellesley Island Bld. Supply and picked up my chains. When I tried to put one on today, it was too short. A call to Alania and Sean answered:

"Oh, you likely need an 80 rather than a 78. Husqvarna uses both, depending upon which bars they have in stock at the time. Send them back and I'll send you some 80's."

I expressed my disappointment with their online sales software that this eventuality was not addressed, and given the complexity of the shipping arrangements, decided to write the transaction off to experience.

Then I looked at the bar. It's printed right there, the last number, 80 (drivers).

I thought I could maybe cut a chain down for my Husky 51, 64 drivers. Nope. It's a wider chain, a .58, whereas the new one is a .50.

After 32 years as an English teacher, I still find new ways to be illiterate. $42.00 for the chains, $12 for shipping, $2.50 for bridge toll, $12.00 for gas. $68.50 to learn something completely new? Not so bad.
 
   / Alamia.us complaint
  • Thread Starter
#2  
Conclusion:

Cory Sly at his small engines shop in Elgin, five miles from my home, extended the chains and made me a new one for my Husky 51 for a total of $30. Turns out Cory's prices on chains are better than Alamia's.

Online shopping is great, but sometimes it's better to buy local.

Rod
 

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