Amazon and "alternative facts" - rant

[dmccarty]

I sent a package last week priority flat rate... was the first person in line at my post office at 9 am the time it opens.

Package didn't get on the plane until Tuesday.... so Friday, Saturday, Sunday, Monday... just sitting? airport is 10 miles away.

We had a part shipped from Moen, no cost to us since it was under warranty :thumbsup:, and we saw that it was dropped off at the post office in a nearby city around 0700 Thursday morning. We FINALLY got the part on Wednesday. It took five mail days to get to the house. It is doubtful the problem was at our post office because we seldom have a problem with them. Best we can figure, the package sat in the city post office for 3-4 days. Moen did say it would take two weeks so they were a bit early. :laughing:

Later,
Dan

 

[ultrarunner]

Moen is funny... have a lot of Moen and they always offer expedited shipping for free warranty replacements... for a price.

I go with the the no cost route.

I do like being able to track shipments... mostly for the fun of it but also it is another way I can say parcel delivered and at what time... it has helped a few times.

 

[TractorGuy]

i assume you used "free ship"? if you did then yes they artificially hold it. pay more if you want it quicker. i have a amazon warehouse 200 miles away, stuff comes over night once it ships, but if i use the free ship, it won't process for several days.

Yes I did. 9 times out of 10 I can find the same item for the same or lower price elsewhere with free shipping and will get a tracking number whithin a day. Next time I will add Walmart to my search list.

 

[California]

i assume you used "free ship"? if you did then yes they artificially hold it. pay more if you want it quicker. i have a amazon warehouse 200 miles away, stuff comes over night once it ships, but if i use the free ship, it won't process for several days.

Strange. There's an Amazon warehouse in the urban area where my home is.

My last three Ebay purchases arrived in less than 24 hours in Amazon packaging. Obviously Amazon has opened up drop-ship for Ebay sellers to use.

First one had a 'gift' greeting / return receipt in it, "If necessary return this gift to Amazon - Las Vegas".

Second was a seller listed in Israel, 'ships from US'. Again 24 hour Amazon service.

Third a new seller, only 9 feedback, located in Thailand but 'ships from US'. Following day ... Amazon delivery.

Looks like these sellers may be buying online at Prime price with free shipping and making only the markup between Prime and ordinary price, but for the customer the free shipping is a significant saving over just buying from Amazon.

 

[Larry Caldwell]

When I order online it's just non-critical stuff that can arrive whenever.

 

[Coyote machine]

To the OP, I'd print any screen to have 'evidence' of what the seller stated was the delivery dates, etc. before going further, if I wanted to show how 'alternative facts' present themselves on Amazon. Your printed page(s) should have a time stamp on them too. Your experience would chap my arse too, changing reality midstream, wow!:confused2:

It's not Amazon specific, but I wonder if anyone else has experienced Fed-Ex stating that they have delivered items they clearly have NOT delivered? I've had this happen a number of times in recent years, 1st with a Dell laptop with signature required and free shipping from Dell, then most recently, again from Dell a warranty laptop battery which never showed up, but was said to have been delivered to my front door on a Saturday....Again no way to reach out and chokehold some lame arse fool seller or whoever is responsible for that *****!
BTW, I did get my laptop to arrive the same day they said they had already delivered AND had a signature to prove it! I know they didn't because my house sitter was there ALL day and after she left that night they came to deliver at 8:30 PM, and said no one was there to sign! Sitter needed to get shopping done elsewhere. Fortunately they left it, no apologies, no reasons for the supposedly delivered and signed for package....:anyone:

 

[Peter 315]

I got a email saying package was delivered could not find it,Then an hour later the fedex truck shows up :confused3: . I have ammo shipped to me it depends on the driver my regular driver just leaves it. I think he signs for it .

 

[California]

Fed-Ex home delivery is inconsistent because each route belong to a different driver, like a Snap-On route.

I've had a Fed-Ex driver phone me when I was the Ebay seller and he couldn't find a house on the opposite side of the country! I had to get on Google streetview and describe what I saw, to get him the last few blocks. It must have been that driver's first day.

UPS drivers are corporate employees. Some may leave 'not home' tags just to speed up their route but it's not that common. And I think UPS exercises more control over problem drivers.

 

[teejk]

Fed-Ex home delivery is inconsistent because each route belong to a different driver, like a Snap-On route.

I've had a Fed-Ex driver phone me when I was the Ebay seller and he couldn't find a house on the opposite side of the country! I had to get on Google streetview and describe what I saw, to get him the last few blocks. It must have been that driver's first day.

UPS drivers are corporate employees. Some may leave 'not home' tags just to speed up their route but it's not that common. And I think UPS exercises more control over problem drivers.

We live in "country" but lucky enough to have had the same UPS driver for a few years (maybe he just wants to take a drive to relax). We give him a Christmas bonus (not much...$25 I think). He delivers to inside the garage (with our permission). I think "FedEx Home" is a franchise operation (owner operator). Our biggest problem lately is with the USPS...delivery people are fine (we tip them too as we do our garbage guy) but the new distribution system needs some work. Mailed a letter from here to a destination 100 miles away...it took 5 days to get a postmark 150 miles in the other direction, then took almost 3 weeks to get to the recipient. A turtle could have beat that time I think.

 

[Jstpssng]

We live in "country" but lucky enough to have had the same UPS driver for a few years (maybe he just wants to take a drive to relax). We give him a Christmas bonus (not much...$25 I think). He delivers to inside the garage (with our permission). I think "FedEx Home" is a franchise operation (owner operator). Our biggest problem lately is with the USPS...delivery people are fine (we tip them too as we do our garbage guy) but the new distribution system needs some work. Mailed a letter from here to a destination 100 miles away...it took 5 days to get a postmark 150 miles in the other direction, then took almost 3 weeks to get to the recipient. A turtle could have beat that time I think.

USPS is always the slowest. Last fall I ordered a tool to remove the breech plug from my BP rifle- just a 9" long, 1/2 inch rod with a divot on one end to fit into the slot on the breech plug. Although I ordered on Sunday night I received the shipping confirmation in 2 hours and received the tracking # on Monday. I watched it come up the coast from Florida until it got to Mass. then it stopped. Four days later it finally started moving again, and I got it over a week after it shipped. I can't help wondering if they thought it was a bomb of some type.