An American company that stands behind it's products!

[RSKY]

As we were cleaning out my mother's house, she passed in October 2021, I found a Zippo lighter that I believe was given to my dad at his retirement in 1980. It did not work, the wheel spun freely and I could not get a new flint to make contact. I sent the lighter off to the Zippo company and received it back yesterday. They replaced the insides with a new unit and sent the case, new lighter part, and the old lighter part back.

The lighter is at least 42 years old and they honored the lifetime warranty.

I do not smoke, this is a keepsake only.

RSKY

 

[Birdhunter1]

Buck knives, Pro Shot (gun cleaning products), Springfield Armory and Weatherby have all been great when I have dealt with them and stood behind their products. On my Springfield I just called to get some parts to replace that had some wear or broke when I took it apart and they sent me all the new parts I needed. Buck has never questioned a warranty, Weatherby covered it when I told them it was my mistake. Pro Shot has never once questioned a claim from me on a rod and when I had a cousin overseas in Afghanistan and called to gt a bunch of product to send to him (for some reason the ARMY lacked cleaning supplies) they direct shipped a HUGE box of everything I requested straight to him.

 

[MossRoad]

Condolences on your mom's passing. That's nice to have something from your father. I've got some things from most of my male elders. Nice to just take them out and hold them once in a while. Kudos to the Zippo Co.

 

[grsthegreat]

I had a Schlage keypad lock on my tackroom fail after 6 years. Has a lifetime warranty. I contacted them, they sent me a new one. No freight charge either

 

[hube2]

As we were cleaning out my mother's house, she passed in October 2021, I found a Zippo lighter that I believe was given to my dad at his retirement in 1980. It did not work, the wheel spun freely and I could not get a new flint to make contact. I sent the lighter off to the Zippo company and received it back yesterday. They replaced the insides with a new unit and sent the case, new lighter part, and the old lighter part back.

The lighter is at least 42 years old and they honored the lifetime warranty.

I do not smoke, this is a keepsake only.

RSKY

I have 2 zippo lighters that belonged to my father. They are both beat to hell. Both of the have navy insignias on them.

One of the is engraved with a date on front, Mar 17, 1960 and on the back "Air Antisubmarine Squadron Thirty Two"

I have often thought about trying to get them repaired, but they'd probably have to replace the cases and I'm guessing they are not really replaceable, so I just keep them in a box as they are.

 

[bdhsfz6]

As we were cleaning out my mother's house, she passed in October 2021, I found a Zippo lighter that I believe was given to my dad at his retirement in 1980. It did not work, the wheel spun freely and I could not get a new flint to make contact. I sent the lighter off to the Zippo company and received it back yesterday. They replaced the insides with a new unit and sent the case, new lighter part, and the old lighter part back.

The lighter is at least 42 years old and they honored the lifetime warranty.

I do not smoke, this is a keepsake only.

RSKY

I have several Zippo's around the house that I also inherited from my folks. They all still work but see little use since no one in the house smokes. As you say, they're mostly keepsakes.

I've been to the Zippo factory and museum in Bradford PA. It's an amazing company. I took the factory tour after seeing the museum and it's worth a trip.

 

[ponytug]

I will add Dixon valve and Moen to the list. The former just me a replacement washer and a complete set of drawings and specifications for a fire valve we have. Omen has sent two replacement aerator heads for a faucet (first two had a failure point, 3rd was a redesign that looks good).

I would also add Power-Trac, whose after sales service support has been great over the years.

All the best,

Peter

 

[MossRoad]

....

I would also add Power-Trac, whose after sales service support has been great over the years.

All the best,

Peter

Yep. After warranty service with them over the phone has been quite a pleasant experience for me as well. Don't need it very often, but when I do, they have the answers (unless its hunting season ).

 

[shooterdon]

RCBS are good if you are into reloading stuff.

 

[Birdhunter1]

Lee Reloading and Forster also