JCA,
I would find another dealer, Kioti or other brand, that's your choice, but an old saying "If you don't take care of your customers, someone else will"
I'm in sales and believe in that /forums/images/graemlins/grin.gif
Your in the drivers seat, maybe make the call and let him know you were going to buy, I bet he changes his mind next time or is doing well enough not to care.
Nothing against Kioti, but I ran into a problem with the only dealer in my area, and the Bota dealer wouldn't stop bashing the other brands, so my decision was between a few other brands, which were all good brands, I ended up with green, but felt I got the best deal for the $$
I might have another color if that Kioti dealer didn't treat me bad, but I know it wasn't just me because I have talked to other members hear on TBN and they stated the same issues, It's a shame because I would have loved to have had a chance with them, I believe strongly in dealer support!