Another new DK45S, KL451, KB2385

[TBDonnelly]

I think ON84's experience points out the Achilles heal for Kioti: some mostly smaller dealers are just not very experienced and if that is who you rely on for service and support you're screwed. Kioti corporate customer service is hit or miss but they might be helpful in a situation like this. Kioti seems to be weaning out the smaller dealers so this situation should resolve itself over time but currently I think you need to be careful picking a Kioti dealer.

I would clarify that small dealers are not necessarily 'bad' dealers. It's more about atttitude and how they approach their business. Some of the best are 'mom and pop' run operations.

Don

 

[IslandTractor]

I would clarify that small dealers are not necessarily 'bad' dealers. It's more about atttitude and how they approach their business. Some of the best are 'mom and pop' run operations.

Don

I agree some of the smaller dealers are great but my general point remains that Kioti is overall correct in pushing dealers to grow or get out. It's hard to maintain the type of service we'd all like with a very small dealership. Obviously there are exceptions to that rule.

 

[canoetrpr]

ON84, where in Ontario are you?

Who is your dealer (pm if you would prefer not to post)?