Made the mistake of having my oil changed at WallWart one time. Paid for the "full" service where they fill all fluids, inflate the tires to spec, etc. Before I brought it in I checked the fluids and tire pressure myself but didn't add or inflate. When my name was called over the loudspeaker I went to retrieve the Tacoma. It sat way out in the parking lot and I could see that there was a large puddle of oil under the engine and more was dripping heavily as I watched. I called this to their attention and they put it back on the lift. Turns out it was original drainage which somehow they let spill all over the frame. Still can't figure out how they did that. I checked the fluids and the tire pressure - unchanged from when I brought the truck in. Tried to complain to the store manger but after two weeks I couldn't make contact. Gave up and haven't been back.
Whatever endeavors WallWart tries to partake in, everybody loses.
I had the same thing happen at a GMC dealership with my brand new Hummer H2. The never touched it and charged me for a completer service. I took photos of the grease zerks that still had mud covering the zerks proving they were never grease, I took pictures of the cap on the power steering fluid proving they never touched it as the dust would not be there. None of the fluid plus were touched on the from and rear differential, proof my mud still in the plugs. i had photos of everything, plus I returned and asked for the General Manager who agreed with me and offered me a " free oil change "
Went to FORD to have a vehicles AC service and was told they serviced it, as I sat in the pick up area I stuck my digital thermometer in the AC vent and on max cold it never got colder than 72 degrees from the vent.
Took the wifes car to TOYOTA to fix a leak in the tire, they returned the vehicle saying they fixed it, next morning tire again went flat, took it to Americas tire they found a 6" nail in the tire, missed by Toyota, and send my wife home to drive on the freeway with a spike in the tire.
Went to Camping world to have a rear stabilizer installed on a Class C Motorhome. Drove back home 100 miles, look,ed under the rig to check the work, THEY NEVER INSTALLED IT, but charged me. I had to drive back 100 miles for a refund and I made them pay me for the fuel both ways.
Do you want me to go on through Dodge, Mistubishi, Mercedes, because I have horror stories from all of them.
Getting poor, bad, horrendous service from Walmart means NOTHING since it happens in every auto repair shop in the entire world - that's what they do. What's MORE RARE is finding a shop that actually does good work for a fair price, I haven't found on in 50 years of looking.
Shhhhsh you people are relentless with Walmart Bashing, too bad it's falling on deaf ears on people that actually have common sense.