BAAADDDD Northern Tool

SPIKER · Apr 1, 2004

Got to like that cash back!

I had a similar experiance with HARBOR freight:

bought a small trailer 4x8 job, and it didn't arrive for weeks kept calling asking for it. finally told them if it didn't arrive by the following friday I wanted my money back (as they billed me right away) and when I called after it didn't show and calcled order they said it shipped. so the shipping company sends me a bill for storage of the traile saying they can't deliver to a home address and I have to drive 4 hrs one way to pick it up. It was being deliverd to my buisness with forck lifts and all. anyhow I called trucking company and they delivered 3 weeks later a box all broken to bits and missing stuff and only 1 of 3 contianers! I refused the thing and sent it back, picked up the phone anc called discover card. I had a full refund and all with in a few min. I did later get a bunch of bills for the trailer but I kept refering them to the e-mail and discover card people. they finally gave up and dropped it...

OH this was on a INTERNET ORDER never had a problem with Phone orders or picking up at the local store from them.

anyhow I LOVE that cash back awards too! I have a new card VISA which gives a full 1% back in check for automatically, discover you have to ask for the money.... anyhow I also have 1 year free interest on that new visa. so far I'm up to almost 4 grand on that card and pay off date is comming in july... (hate that bill but better than the high interest! LOL

Mark M /forums/images/graemlins/cool.gif

Alan L. · Apr 2, 2004

I once ordered a video camera mail order for about $350 by American Express. When I got my Amex bill, I found that instead of being charged $350 my credit card account instead had been CREDITED for $350.

I called the NY outfit that sold me the camera and spent quite a while trying to explain the "problem". Assured that everything was straightened out, I go on about my business. Received my next Amex bill and it now has $700 of credits on it!! They had credited me another $350!

I finally got it straightened out, but I though this very strange.

GerardC · Apr 14, 2004

( Northern Tools has always been good to me... I hate to bad mouth anyone if they at least attempt to fix it for you. There are a lot more companies out there that don't even let you talk to them beyond the answering machine. )

I never bad mouthed Northern Tool /forums/images/graemlins/mad.gif. I was just wondering if this has happened to anybody else whose bought from them!

BeeFarmer · Apr 14, 2004

I know that!!! I just said "I" hate to... /forums/images/graemlins/grin.gif

GerardC · Apr 14, 2004

Sorry. Guess I misinterpreted. /forums/images/graemlins/wink.gif

uhmgawa · Apr 14, 2004

( Did any of you ever have this problem? If so, let me know. Thanks. )

I found Northern Hydraulics to be an exceptional mail order
company. Exceptional in the sense they had never failed to
thoroughly dissatisfy me as a customer. Truly spectacular.
I gave up on them years ago and can't believe they are still around.

Quite objectively, they are consistently overpriced. I've
yet to fail to find what I need elsewhere at a considerably
lower price. Just my experience.

BillG_in_TX · Apr 14, 2004

So - are Northern Tool and Northern Hydraulics the same company? /forums/images/graemlins/confused.gif

GerardC · Apr 14, 2004

Good "?".

DK35vince · Apr 14, 2004

( So - are Northern Tool and Northern Hydraulics the same company? /forums/images/graemlins/confused.gif )

I could be wrong but believe it was previously called Northern Hydraulic and changed their name to Northern Tool.

uhmgawa · Apr 14, 2004

( So - are Northern Tool and Northern Hydraulics the same company? /forums/images/graemlins/confused.gif )

They used to go by the name "Northern Hydraulics". They changed their
name at some point a few years ago when they discovered a company in
the UK already was using that URL.