Bad buying experience

[two_bit_score]

I'm trading a 2305 w/ FEL, 54"MMM, and a LX4 brush hog in for a 3720 w/ FEL, and a AF11 front blade, and a used lawnmower. I was originally told it would be ready in a week, then didn't hear from them and had to call back. Then I was told 2 weeks and the same thing happened till I called him back this morning. He said he'd try for next week????? I told him that was unsat and he told me I could cancel the deal if I wanted?? Are tractors selling so good they can turn customers away??

Also, can someone clarify the deal JD has on attachments for getting 1,000 back if you buy more than one? When I asked about this, he told me that was only for small compact tractors, and I could only get $300 off for buying 2 attachments. Does that sound right??

I hope you cancel your deal and find another dealer who will be happy with you as a customer. Save both of you a lot of trouble.

 

[jwillett]

I went to our local John Deere dealer and could not even get waited on. I went to buy that day and they just set around and talked to each other. After 15 minutes I left but did go back two other times with the same results,(across the street from my mother's rest home), never waited on or was ask if they could help me. I am getting old and want service these days and when we are talking about spending that kind of money I expect to be waited on. I just wish I knew about the JD dealer in Newberry, SC before I got so upset with JD. I have stopped in there several times with my boss so he could get parts and they were always there to greet you and willing to help any way they could.

 

[grsthegreat]

I'm a self employed electrical contractor and i get between 70-80% (best guess) of my business thru referral and continuing customers. The rest thru ads. If I'm a *&^%$ to a customer, it will get around, and ill be out of work.

I think the same applies to car dealerships, tractor dealerships, grocery stores, etc. If they piss me off, I'm out of there....for good. No second chances. No one give me a second chance.

But I'm a nice guy, and have been in business for a long time.

 

[TripleR]

I went to our local John Deere dealer and could not even get waited on. I went to buy that day and they just set around and talked to each other. After 15 minutes I left but did go back two other times with the same results,(across the street from my mother's rest home), never waited on or was ask if they could help me. I am getting old and want service these days and when we are talking about spending that kind of money I expect to be waited on. I just wish I knew about the JD dealer in Newberry, SC before I got so upset with JD. I have stopped in there several times with my boss so he could get parts and they were always there to greet you and willing to help any way they could.

Sadly, not unique to any brand. I had the same experience at a Kubota dealership several years ago and have not been back. I bought two new tractors and one used since then, Kubotas, but at a different dealer. Our local JD dealer also has good salesman and we bought one there too.