In July of 21, I ordered a 12x21x7 ft carport from Viking steel buildings. The sales guy took my deposit and a few weeks later I received an email, from Top Of Line metal buildings, with a contract for me to sign and return, which I did. After a few months and me sending emails, inquiring about the carport, they asked for site pictures. I took the pictures with my cell phone and texted them to them, I got a text back that the site pictures were accepted and the carport was now waiting to be scheduled to be installed, this was in Oct. 21.
Friday I get a text from TOL that the carport price has raised 33%, I asked them to give me an email address for me to respond. They did and I asked why the increase if my carport was to be scheduled for install back last October. They stated they did not get the site pictures, I stated that I sent them and got a text back that they were received and approved. They are asking me to prove that I sent them, I told them it was done with a text and they sent me a text stating they were received and approved, I do not/did not save that text. I emailed them and asked how the carport got all the way to be scheduled if they did not get the pictures? I have not gotten a reply from them. Am I out of a carport that should have been installed last year? ANY IDEAS WHAT i CAN DO AT THIS POINT?