DieselBound
Elite Member
Gittyup, I feel for you: my NX had issues that were quite troubling; fortunately the dealer and Kioti resolved them (as they should with a brand new machine); but, I was really feeling shaky about my purchase. Vince mentioned the fuel bowl, that it's been upgraded. Were the other issues dealt with with upgraded parts?
I have an early Maytag front-load clothes washer. I had all sorts of problems with it. Someone came out to make the first repair. I then did the next one. Both covered under warranty. Both repairs were with updated parts. That was MANY years ago (I replaced the front drum seal- it was moldy; Maytag, long after the fact, said I had to use bleach to keep that from happening- I pointed out that they didn't mention that in their manual; I have since just allowed the door to stay open a bit when not in use- many years now and no issue). No failure of the two replacement parts. While not a tractor, it's an example of a manufacturer (mostly) recognizing and correcting their failures. I could have bailed early, but would I have got another manufacturer's product that still had bugs to work out?
A good dealer should go to bat for you if there's a good case. At a minimum I'd look to get to the bottom of why the failure. If I thought that it was a fluke, or that there's a better head gasket available, (and if there wasn't any factory or dealer support) I'd just do the job myself (save some money; and then I'd decide whether to keep or sell).
My B7800 really pissed me off a couple years back. I was banging it around pretty good, needing to get stuff done NOW, and the stupid fuel cap kept loosening up and or popping off, spilling fuel all over (and on me- back in the seat)! Went in to the dealer's and found that Kubota had updated the fuel cap. You'd think that anyone with the old style should get the new one for free, nope. Talk about stupid! (come on, Kubota, couldn't make a fuel cap that would hold up?)
I have an early Maytag front-load clothes washer. I had all sorts of problems with it. Someone came out to make the first repair. I then did the next one. Both covered under warranty. Both repairs were with updated parts. That was MANY years ago (I replaced the front drum seal- it was moldy; Maytag, long after the fact, said I had to use bleach to keep that from happening- I pointed out that they didn't mention that in their manual; I have since just allowed the door to stay open a bit when not in use- many years now and no issue). No failure of the two replacement parts. While not a tractor, it's an example of a manufacturer (mostly) recognizing and correcting their failures. I could have bailed early, but would I have got another manufacturer's product that still had bugs to work out?
A good dealer should go to bat for you if there's a good case. At a minimum I'd look to get to the bottom of why the failure. If I thought that it was a fluke, or that there's a better head gasket available, (and if there wasn't any factory or dealer support) I'd just do the job myself (save some money; and then I'd decide whether to keep or sell).
My B7800 really pissed me off a couple years back. I was banging it around pretty good, needing to get stuff done NOW, and the stupid fuel cap kept loosening up and or popping off, spilling fuel all over (and on me- back in the seat)! Went in to the dealer's and found that Kubota had updated the fuel cap. You'd think that anyone with the old style should get the new one for free, nope. Talk about stupid! (come on, Kubota, couldn't make a fuel cap that would hold up?)