Broken Kubota Backhoe

   / Broken Kubota Backhoe #61  
I have access to a BH65 that has the thumb bracket welded on... I'll take a few photos of it this afternoon. We just used it to put in a 3 culverts.
Sorry I didn't post them before... So a weld like this across the tube is not... um, "smart"?
 
   / Broken Kubota Backhoe #62  
Sorry I didn't post them before... So a weld like this across the tube is not... um, "smart"?

I think the pictures fool me too much. The unbroken one looks much heavier to me somehow.
 
   / Broken Kubota Backhoe #63  
Nick,

If you get nowhere with that, you could then send him a link to AC/DC's "Now You're Messing with...a SON OF A BIIIIIIITCH!" (This last is largely in jest, re: the AC/DC, but I've gotta have my fun too, right?) If you DO send my email to the Reg. Mgr., DEFINITELY remove this part about AC/DC! LOL

Best of luck and please let us know,

My Hoe


The song you refer to is by Nazareth. It's called Hair of the Dog off the album of the same name.

YouTube - Nazareth - Hair of the Dog
 
   / Broken Kubota Backhoe #65  
Although it is out of warranty, there is a cost to Kubota here. I was considering a BH76 this spring for my tractor, and this thread has definitely cooled me down on that idea.
 
   / Broken Kubota Backhoe #66  
Although it is out of warranty, there is a cost to Kubota here. I was considering a BH76 this spring for my tractor, and this thread has definitely cooled me down on that idea.

The BH77? with the broken pins makes me think too.

But, let's say I market something. I make thousands, and most are great, but some are not. If I have a place where people can brag or complain, who is more motivated to post? I am more motivated to post by a serious problem than just to tell folks my stuff works as good as I think it should: "My BH is still new, and it dug another hole today, really quite a deep one, and it didn't destroy itself! I am SO PLEASED. If it has dug 5 holes without fail, it should be able to do at least 50!"

Therefore, it is possible that the incidence is quite low. But....what is true, and will always be true, is that those who have a nasty problem are burned and want relief. So, in the end, it is how manufacturers handle these things that is critical.

The chances of a new BH doing this is low. The chances of me going off like a rocket if my low hour BH did that are 100%. Fixing it under warranty correctly is not a favor, it is a duty and a requirement. Fixing it slightly out of warranty is NOT required, but it is a favor, and a favor is bragged on, and approved of by the owners at large because it was optional, yet still offered. We all know "stuff happens" but these favors allow us users to tolerate it when it happens to us.

It better not get to a point that a 1 year warranty is your only assurance that you can use a BH more than a year. If that is true, Mom and Pop fabricators will grow like weeds, since they can make a BH better than that!
 
   / Broken Kubota Backhoe #67  
Back in my arbitration days... it was very common for manufacturers to offer parts at no charge when there was no evidence of abuse or accident as a gesture of goodwill and to keep loyal customers loyal.

The most extreme case I know was a family that had bought 7 Cadillacs, always Dealer Serviced that had experienced catastrophic engine failure with their 4100 V8 two years after the warranty period.

Cadillac furnished a new engine and all related parts less fluids as a gesture of goodwill.

Later, I learned this particular engine model did have higher failure rates.

The man continued to buy Cadillacs and told all his friends how well he was treated.
 
   / Broken Kubota Backhoe #68  
Seems a bright engineer did not do the FEA correctly...
 
   / Broken Kubota Backhoe #70  
Things do break. I'm not saying that there wasn't a weak spot where the weld looks like it had too much undercut but Kubota doesn't know who was using something or how.

On my case 580k backhoe I ripped a 18" bucket apart when I was trying to pull large rocks, the size of a smaller Kubota, out of the ground without fully unearthing them. The bucket was 1/2" plate on the sides and at least 1/4" on the back. If you looked at it you would have just assumed it was a weak bucket but I was abusing the bucket trying to do things beyond what it was designed for.
 

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