Bucket pivot point snapped

   / Bucket pivot point snapped #11  
I fully understand the inconvenience factor with taking anything back to the dealer for warranty/insurance work, but this has a negative side effect with Kubota's overall quality.

Most OEM's monitor the cost of warranty/insurance and when certain parts have a higher than "normal" warranty claim, corrective action typically follows. When customers repair themselves, the feedback to the OEM is lost. If the failure doesn't show up in their data, it did not happen and it is nothing for them to be concerned about. Don't think for a minute employees dedicate time dissecting forum conversations to supplement their database.
 
   / Bucket pivot point snapped #12  
If it were me, I would take more pictures of the problem.
Email them to my dealer and see what they say.

I sent pics of the bend in my backhoe bucket to my dealer.

Kubota agreed to replace it.

I made one trip to the dealer to return bent bucket and pickup the replacement.

If they disagree, fix it yourself.
 
   / Bucket pivot point snapped #13  
I’d weld it if it were mine. Yes, the factory did a sub par weld on it however you can make it right yourself.
 
   / Bucket pivot point snapped #14  
It looks more like a manufacturer flaw than operator error. Your best option was to get your dealer involved first. A few better pictures may help your case and minimize trips to your dealer. What did you find out?
Attempting to repair it yourself looses any future claim of warranty or insurance that you have paid for. For that part.
 

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