moship
Veteran Member
I fully understand the inconvenience factor with taking anything back to the dealer for warranty/insurance work, but this has a negative side effect with Kubota's overall quality.
Most OEM's monitor the cost of warranty/insurance and when certain parts have a higher than "normal" warranty claim, corrective action typically follows. When customers repair themselves, the feedback to the OEM is lost. If the failure doesn't show up in their data, it did not happen and it is nothing for them to be concerned about. Don't think for a minute employees dedicate time dissecting forum conversations to supplement their database.
Most OEM's monitor the cost of warranty/insurance and when certain parts have a higher than "normal" warranty claim, corrective action typically follows. When customers repair themselves, the feedback to the OEM is lost. If the failure doesn't show up in their data, it did not happen and it is nothing for them to be concerned about. Don't think for a minute employees dedicate time dissecting forum conversations to supplement their database.