I have Reliable Transport quite a few times and never had a problem. The West Coast car auctions are in full swing so expect them and others to be fairly busy right now.
Only tried to use them once... it was e-bay and I now know what the problem was.
I bought a Crosley Convertible in up state New York.
For those not familiar... Crosley's are very small cars with a narrow wheel base... I think 38" from inside tire wall to inside tire wall.
Reliable provided a bid when I was the high bidder and it was very attractive... I clicked on it and provided my credit card...
They sent a flatbed to pick it up and transported to the yard in Jersey... that is when the problem became apparent... most of their rigs have a 40" gap between the parallel rails... so no way was my narrow car going to load...
My beef with them is two fold...
First... they offered to transport my car as the Ebay affiliate... they had all the data on it and it is their business to know cars... they came to me.
Two... and this is the really big one... my car was on the dock in Jersey for 30 days with never a call from them... ever... I had called them and they said they picked it up and it would take two weeks... then I called two weeks later and they said it was only an estimate...
Called back again and said I need to no exactly where my car is... after waiting about 10 minutes... I heard the dispatcher say... Ah Oh... is this that little car sitting out by the dock...
So my one experience was my only bad transport experience with shipping many cars...
They did waive the charge for "Storage" and flat bed...
In the end it cost almost double to get my car... Passport dispatcher chuckled and said they would love to schedule a pickup at a competitor's dock and it wouldn't be the first time...