CK 35 HST leak Dealer support

[archer39]

I have a 2014 ck 35 with 250 hrs on it and it has developed a small leak from the HST unit. I would notice a small spot (3" round) on the garage floor after the tractor sits. It's still under warranty so I figured I would take it into the dealer to have it looked at. The loader has also been feeling weak so I wanted them to look at that as well.

I very rarely have anyone do any type of repair work for me. I do everything myself so this is where my question comes from. The dealer said to drop the tractor off and they work on a first come first serve basis no appointments. They said they are three days out on repairs. So I drop it off last Monday and I don't hear anything from them all week so I call them Friday afternoon. They tell me the tractor needs to be split because the leak is coming from the HST unit and it will be a minimum of 2 weeks for the repair. This seems excessive to me but is the the norm? They said they need to split the tractor and then order the parts, wait for the parts and then reassemble. It seems like you would order the parts first so the customer is not without his tractor then start the work?? So in all I will be with out my tractor for a minimum of three weeks. To me this seems way to long but I really don't know if this is normal. They seemed to just push me off when I asked why so long like it's not a big deal for someone to be without there tractor for three weeks.

What's everyone else's thoughts and experiences?

 

[joe04785]

I had a similar experience as what you are going through. I also have a 2014 ck35 that had 89 hours when I brought it to the dealership for a transmission failure. It was a three week turn around before I got my tractor back. They installed a new transmission along with all of the necessary gaskets.

 

[Amvcane]

Had similar warranty work done on mr 2012 CK53 hst. Just looked at my log and it took 13 days. He won't know what to order until he gets it apart and the deliveries from kioti to the dealer are probably weekly.
I would see if you could use some of this warranty labor to your advantage. Kioti is going to want him to save the hydro fluid and put it back into the tractor. When my tractor was in for this work I paid for new fluid and filters and the labor was part of the warranty. Not sure where you are with your maintenance, but 2 weeks does not seem outrageous for this work.

 

[Billrog]

My dealer ordered a new trans mission and had my tractor for 3 days when installing the new one 400 hrs. ago and it doesn't leak a drop now.

 

[Plumber556]

I have a 2008 ck35hst that started leaking last year at 700 hours. It took nine weeks to get the new seals and gaskets to fix the leak. 35 hours later it's starting to leak again. I'm not sure what to do next but sounds like I might have to buy a new transmission.

 

[archer39]

I have a 2008 ck35hst that started leaking last year at 700 hours. It took nine weeks to get the new seals and gaskets to fix the leak. 35 hours later it's starting to leak again. I'm not sure what to do next but sounds like I might have to buy a new transmission.

9 weeks... wow. Were you without your tractor that long?

 

[Plumber556]

9 weeks... wow. Were you without your tractor that long?

Yes I was without it. Dealer claimed parts were unavailable. I'm not sure what was going on. Seams like the kioti dealer network is a joke. I've ordered the same parts again and when they come in the tractor will be split again and fixed then sold. I'll be buying a different kind of orange tractor witch I should have in the first place

 

[Plumber556]

I would recommend getting the parts needed before dismantling the tractor

 

[Coyote machine]

I would recommend getting the parts needed before dismantling the tractor

Unless your dealer orders a replacement transmission, it's unlikely he will be able to use X-ray vision to figure out which parts are going to be needed before splitting the tractor.
That is unless there is a known issue with these transmissions where they all leak from the same seal or wherever.
That might be worthwhile inquiring about, even here, as to what parts were ordered to fix the trannys that were repaired instead of replaced....

 

[Coyote machine]

I would recommend getting the parts needed before dismantling the tractor

Unless your dealer orders a replacement transmission, it's unlikely he will be able to use X-ray vision to figure out which parts are going to be needed before splitting the tractor.
That is unless there is a known issue with these transmissions where they all leak from the same seal or wherever.
That might be worthwhile inquiring about, even here, as to what parts were ordered to fix the trannys that were repaired instead of replaced....