That's just a way for them to commit legal thievery. It would be interested to see what grounds they have to not refund your money, insurance companies are a lot better at taking it than at paying it out.
Commercial Property Insurance Question?
- Thread starter ultrarunner
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That's just a way for them to commit legal thievery. It would be interested to see what grounds they have to not refund your money, insurance companies are a lot better at taking it than at paying it out.
2LaneCruzer
Super Member
I have experienced arbitration one time, and would never go through it again willingly. I would liken it to being subject to a high pressure sales pitch that had no ending, and you get exhausted and they carry you out. If you ever have to experience arbitration, I would set some ground rules, like start no earlier than 9 am, a 15 minute break every hour, end promptly at 5 pm. It's much cheaper than litigation, but AFAIK, you can have your lawyer present.
I went through it once, all done online because I knew their lawyer would try to railroad me. I did recover my money after they had my money, interest free for 4 years. I couldn’t believe that she was allowed to lie; to insult me in an apparent attempt to make me lose my temper; she repeatedly refused to address an addition error of several hundred dollars; and when all was said and done it turned out that “binding arbitration” isn’t.
A month after I finally recieved and cashed my check I was notified that I was part of a class action suit agreement; according to the company’s own records I would have recieved about double my money back, if I hadnt already cashed the check.
A month after I finally recieved and cashed my check I was notified that I was part of a class action suit agreement; according to the company’s own records I would have recieved about double my money back, if I hadnt already cashed the check.
Oaktree
Super Member
I've not read much good about Farmers insurance. Funny tv ads, lousy customer service.
HillStreet
Veteran Member
I worked in the insurance industry for 18 years as a loss control rep. We inspected businesses for all kinds of hazards depending on the lines of coverage. Staff inspectors were normally pretty good but all companies hire outsiders for a fee to take up slack or work with small business. We called most of them “Hector the Inspector”. They just write stuff to look important, and many junior underwriters follow their lead. For example, painting the door. Why? No insurance company will fix a door that rotted due to lack of paint because by definition an insurance claim must be “fortuitous, and sudden & accidental”. Insurance policies for such things are “manuscript” policies——— a finite number of words, all of which have been challenged and court tested. Cancellations are not taken lightly because of the state regulator oversight, and a claim could have occured 4 months ago and no notice made until now.
I do not defend insurance companies but think about it, it is money so many will take advantage of it. I have seen a homeowner file a claim on a fence that was struck by a car. It was an old, decayed wooden fence that has seen the best of times and could not have been worth more than $1000. The homeowner submitted a bill for $27,000 for a stone wall that replaced the fence. Turns out his good friend the mason built the fence and they were going to split $10000 overage on the bill. They both got a class B felony instead.
Do you want $5000? Look at your calendar for when it snowed last winter. Let’s just say it snowed January 9th. Get a lawyer today and say you fell on that date. Say this: You didn’t think you hurt yourself but your knee or back still hurts. Much better if you are marginally employed as nobody will judge but it helps your case. They will give you money to just drop the case as court defense is very expensive. I just say this to point out how some people take advantage of opportunity but most people are good people. Just my observations from years in the business.
I do not defend insurance companies but think about it, it is money so many will take advantage of it. I have seen a homeowner file a claim on a fence that was struck by a car. It was an old, decayed wooden fence that has seen the best of times and could not have been worth more than $1000. The homeowner submitted a bill for $27,000 for a stone wall that replaced the fence. Turns out his good friend the mason built the fence and they were going to split $10000 overage on the bill. They both got a class B felony instead.
Do you want $5000? Look at your calendar for when it snowed last winter. Let’s just say it snowed January 9th. Get a lawyer today and say you fell on that date. Say this: You didn’t think you hurt yourself but your knee or back still hurts. Much better if you are marginally employed as nobody will judge but it helps your case. They will give you money to just drop the case as court defense is very expensive. I just say this to point out how some people take advantage of opportunity but most people are good people. Just my observations from years in the business.
Gale Hawkins
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I agree with your take.
OP
ultrarunner
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I gave my new agent written permission to speak to the old company directly...
He thinks this will cut through the noise...
I do find it funny they expected/"Recommended" outside work in January, then would not discuss it or let me meet with the inspector which led to me finding a new Insurer... I cancel them and 6+ weeks later they cancel me...
Here is a question... when your insurance company cancels midway through policy wouldn't it seem this is the time when un-earned premium is due and a check accompanies the notice of cancellation?
Are we arguing over any refund or two months of refund based on the date I bought new insurance and the date they officially cancelled me...
Plus... there was nothing to cancel when they cancelled me as I had cancelled them 2 months prior...
The old Broker is doing business with Cell Phone... just tying up loose ends... almost 50 years in the industry and 40 with his own office and a staff of 4... to say he is bitter would be an understatement...
The week before he got notice he prepared a quote for me to take on 7 policies I have from my retired Farmers Broker...
He thinks this will cut through the noise...
I do find it funny they expected/"Recommended" outside work in January, then would not discuss it or let me meet with the inspector which led to me finding a new Insurer... I cancel them and 6+ weeks later they cancel me...
Here is a question... when your insurance company cancels midway through policy wouldn't it seem this is the time when un-earned premium is due and a check accompanies the notice of cancellation?
Are we arguing over any refund or two months of refund based on the date I bought new insurance and the date they officially cancelled me...
Plus... there was nothing to cancel when they cancelled me as I had cancelled them 2 months prior...
The old Broker is doing business with Cell Phone... just tying up loose ends... almost 50 years in the industry and 40 with his own office and a staff of 4... to say he is bitter would be an understatement...
The week before he got notice he prepared a quote for me to take on 7 policies I have from my retired Farmers Broker...
Dftodd
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You should hear the horror stories about farmers after a couple tornados came through our area. Some very long time customers were left high and dry with only a tub and sink on a slab.
Hard to deal with on claims. Having to resubmit claims multiple times, provide proof of belongings, documentation, pictures, ect.....
OP
ultrarunner
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Thankfully I have never had a claim going back to the 1983...
Started with Fireman's Fund but they pulled out decades ago so switched to Farmers through family connection.
It does speak volumes that two long standing Farmer's Brokers in two different cities are both bitter how it all ended... basically told they would not be Farmers after a given date... but if they cooperated they would receive a check for their book of business...
Insurance here has not been easy... there have been several times when no one was writing or companies pulling out of California.
Fireman's simply dropped all policies under 500k back when a modest home here cost 150k...
On the last purchase I was starting to get worried as I needed to have a policy to Escrow to close... Costco was a shining star and I had never thought of Costco... I did go with my Auto Club who I have been with for Auto since 1980... it has been painless.
Hard to think of California State Auto Association pulling out of California was my rational...
Started with Fireman's Fund but they pulled out decades ago so switched to Farmers through family connection.
It does speak volumes that two long standing Farmer's Brokers in two different cities are both bitter how it all ended... basically told they would not be Farmers after a given date... but if they cooperated they would receive a check for their book of business...
Insurance here has not been easy... there have been several times when no one was writing or companies pulling out of California.
Fireman's simply dropped all policies under 500k back when a modest home here cost 150k...
On the last purchase I was starting to get worried as I needed to have a policy to Escrow to close... Costco was a shining star and I had never thought of Costco... I did go with my Auto Club who I have been with for Auto since 1980... it has been painless.
Hard to think of California State Auto Association pulling out of California was my rational...