Cost of pickup and delivery for warranty work

Bob_Skurka · May 3, 2006

( From reading the Kubota warranty, they make a point of stating that they do not pay for pickup and delivery for warranty work.
Bob

PS I have not purchased a tractor yet. )

THE DEALER HAS THE CHOICE OF WHAT THEY WANT TO OFFER, the factory does not require it, but many dealers will provide pick-up/delivery as part of their package of services. A dealer who offers 'free pick-up/delivery' during the warrenty period is probably going to charge a bit more than a dealer that does not offer this service. If the tractor is trouble free, then the dealer makes a bit more profit because his labor costs are eliminated. If there are problems with the tractor then the dealer probably covers SOME of his costs by charging up front for the service by building a little bit more into the price.

My general feeling on pricing tractors is that the 'best deal' is not always the cheapest price. To me, a quality dealer who provides me good service is going to win my loyalty. I see people who go 300 miles to get their tractor, but then they have to buy a trailer and upgrade their truck and so on . . . all to save $500 or $1000 on their tractor. Heck, they spent way more than that on the trailer!!!

George2615 · May 3, 2006

Most dealers would charge by the mile. (Especially at todays fuel prices). I haul my tractor to various property I own so I have a trailer. I have lots of uses for a trailer besides hauling the tractor. I also haul other peoples tractors, vehicles, or whatever they want moved locally for a few $. Maybe you have someone near you who can do the same. See what your dealer will charge you for round trip then ask your friends who has a trailer and wants to make a few $

Doc_Bob · May 3, 2006

( Most dealers would charge by the mile. (Especially at todays fuel prices). I haul my tractor to various property I own so I have a trailer. I have lots of uses for a trailer besides hauling the tractor. I also haul other peoples tractors, vehicles, or whatever they want moved locally for a few $. Maybe you have someone near you who can do the same. See what your dealer will charge you for round trip then ask your friends who has a trailer and wants to make a few $ )

I will ask my neighbor what he will charge. I assume, since he can move a TC40DA, that he can move a TC55D, which only weighs 700# more????

Doc_Bob · May 3, 2006

( ( From reading the Kubota warranty, they make a point of stating that they do not pay for pickup and delivery for warranty work.
Bob

PS I have not purchased a tractor yet. )

THE DEALER HAS THE CHOICE OF WHAT THEY WANT TO OFFER, the factory does not require it, but many dealers will provide pick-up/delivery as part of their package of services. A dealer who offers 'free pick-up/delivery' during the warrenty period is probably going to charge a bit more than a dealer that does not offer this service. If the tractor is trouble free, then the dealer makes a bit more profit because his labor costs are eliminated. If there are problems with the tractor then the dealer probably covers SOME of his costs by charging up front for the service by building a little bit more into the price.

My general feeling on pricing tractors is that the 'best deal' is not always the cheapest price. To me, a quality dealer who provides me good service is going to win my loyalty. I see people who go 300 miles to get their tractor, but then they have to buy a trailer and upgrade their truck and so on . . . all to save $500 or $1000 on their tractor. Heck, they spent way more than that on the trailer!!!

)

Very good point that the dealer is what really matters in the purchase of a tractor. I have heard this same thing over and over. I will pay attention.
Bob

Soundguy · May 3, 2006

This was'nt warranty work mind you, but i just had my tractor in for service. Dealer picked up my NH 7610s ( 95 hp tractor ) and dropped it off for 100$. it was a 30 mile trip each way.

They use the same truck and trailer whether they deliver a tractor the size of mine.. or a tc18 .. etc..

Soundguy

1bush2hog · May 4, 2006

After you negotiate the price on the tractor, negotiate the transportation for service and/or warranty work -

My dealer charged me 0 for p/u and delivery for warranty issues. I did not even have to negotiate this either -

I guess I am lucky to have a good dealer, as my tractor is about 20 mi. from dealer.

HappyCPE · May 4, 2006

My dealer charges $190 round trip for a 22 mile ride, but only if I need service or non-warrantee work. If something is broken under the guarantee then it rides free. For minor stuff they have sent a guy out to the farm but the fancy "mobile service truck" only does the lawn and garden tractors, i.e. gas. I think the $4+ per mile is a lot but everything is expensive in NJ.