Customers dont seem to matter anymore.

   / Customers dont seem to matter anymore. #21  
Best service I've had was from LLBean. They even ship you a return label and shipper with a order.
 
   / Customers dont seem to matter anymore. #22  
With amazon it depends on if they sell it or another company thru them. I had one recently amazon said i couldn't return, so i refused to accept delivery, it returned on them. Only works if unopenned.
 
   / Customers dont seem to matter anymore. #23  
Dont really want to spend thousands on a tv that onlt needs a ~$65 light bulb once every 4 years.

I had a similar problem with my Samsung DLP projector that I used as my TV, bulb not available locally, although I bought the projector locally. Vendors seem to not be able to ship the correct one the first time or it is on backorder. I now always keep a spare on hand, replace the bad bulb so no two week down time waiting on bad customer service and then I can order my spare replacement, no stress if they screw the order now.
 
   / Customers dont seem to matter anymore. #24  
Friend of mine ordered a generator online , they charged his card and said it would ship in 2 weeks . He called back and canceled the order , and the amount was credited back . Then 15 days later a new 10 K generator was sitting by his garage door . He called the company and asked if they sent him a generator , they said no , the order was canceled and he was credited . He then says OK thanks . He has never been contacted about it
 
   / Customers dont seem to matter anymore. #25  
Help is on the way. You'll never think the same way again. . . The Revelation

Kill your TV
Television: An addictive device which keeps the lower classes subdued; a perpetuator of violence and materialism; and a silent destroyer of intellectualism.
Television viewing:

Children aged 2-5 average 25 hours per week watching TV. Source: AC Nielsen Co., 1990
Children aged 6-11 average more than 22 hours per week watching TV. Source: AC Nielsen Co., 1990
Children aged 12-17 average 23 hours per week watching TV. Source: AC Nielsen Co., 1990
30% of middle-aged men (median age in the study was 39.5) watch TV 3 or more hours per day, while another 61% watch TV 1-2 hours per day. Source: 1989 study by Larry Tucker at Brigham Young University

.

"By the time most Americans are 18 years old, they have spent more time in front of the television set than they have spent in school, and far more than they have spent talking with their teachers, their friends or even their parents." Quote from Abandoned in the Wasteland: Children, Television and the First Amendment, by Newton Minnow, former Chairman of the FCC, and Craig LaMay, 1995
"By first grade, most children have spent the equivalent of three school years in front of the TV set." Quote from Abandoned in the Wasteland: Children, Television and the First Amendment, by Newton Minnow, former Chairman of the FCC, and Craig LaMay, 1995

.

62% of fourth graders say they spend more than three hours per day watching TV. Source: Educational Testing Service study, 1990
64% of eighth graders report watching more than three hours of TV per day. Source: Educational Testing Service study, 1990

.

By the time today's child reaches age 70, he or she will have spent approximately seven years watching TV. Source: American Academy of Pediatrics study, 1990

Intellectual, academic, psychological and social:

"Television provides an escape from reality not unlike that of drugs or alcohol. A person can slip away into the fantasy world offered by television programs and effectively impede the pressures and anxieties of their own lives. This is similar to 'going on a trip' induced by drugs or alcohol." Quote from The Plug-In Drug by Marie Winn, 1985

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There is a direct correlation between the amount of time a child spends watching TV and their scores on standardized achievement tests - the more TV watched, the lower the scores. Source: 1980 study by the California Department of Education which studied the TV habits and test scores of half a million children
"We suspect that television deters the development of imaginative capacity insofar as it preempts time for spontaneous play." Quote from a publication distributed by the Group for the Advancement of Psychiatry

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"Every day, all across the United States, a parade of louts, losers and con-men whom most people would never allow in their homes enter anyway, through television." Quote from Abandoned in the Wasteland: Children, Television and the First Amendment, by Newton Minnow, former Chairman of the FCC, and Craig LaMay, 1995
"Unsupervised television is like letting your children play out on the street at any hour of the day or night with whomever they come across." Quote by University of Massachusetts psychology professor Daniel R. Anderson in his 1988 study of TV's influence on children's education

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"The primary danger of the television screen lies not so much in the behavior it produces - although there is danger there- as in the behavior it prevents: the talks, the games, the family festivities and arguments..." Quote from The Plug-In Drug by Marie Winn, 1985

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On prime-time TV, men outnumber women at least 3 to 1, while in the real world, there are actually slightly more women in the population. Source: 15-year study by Dr. George Gerbner, Dean of the Annenburg School of Communications at the University of Pennsylvania
On prime-time TV, there are significantly smaller proportions of young people, old people, blacks, Hispanics, and other minorities than in the U.S. population at large. Source: 15-year study by Dr. George Gerbner, Dean of the Annenburg School of Communications at the University of Pennsylvania
Crime is at least 10 times as prevalent on TV as in the real world. Source: 15-year study by Dr. George Gerbner, Dean of the Annenburg School of Communications at the University of Pennsylvania

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Television contains substantial amounts of "irregular driving" - squealing brakes, speeding, screeching tires and property damage. Death and physical injury were infrequent, however, and legal penalties rare. Source: 1983 study in the Journal of Communication

Violence:

The typical American child will witness 8,000 murders and 100,000 acts of televised violence in his lifetime. Source: American Psychological Association.
"Preschoolers have difficulty separating the fantastic from the real, especially when it comes to television fare; its vividness makes even the fantastic seem quite real." Quote from "Monitoring TV Time," by Lillian G. Katz, Parents, January 1989
"Much of what they (children) see on TV represents violence as an appropriate way to solve interpersonal problems, to avenge slights and insults, make up for injustice, and get what you want out of life." Quote by University of Michigan psychologist Dr. Leonard Eron, whose landmark 22-year study of TV's effects tracked more than 800 people from age 8 to adulthood.

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More than 3,000 studies over the past 30 years offer evidence that violent programming has a measurable effect on young minds. Source: Christian Science Monitor, July 6, 1993

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In 1980, the most violent prime-time show on TV registered 22 acts of violence per hour. In 1992 the most violent prime-time show (Young Indiana Jones) registered 60 acts of violence per hour. Source: National Coalition on Television Violence
In 1992, WGN's "Cookie's Cartoon Club," Fox's "Tom and Jerry Kids," and Nickelodeon's "Looney Tunes" averaged 100, 88 and 80 acts of violence per hour, respectively. Source: National Coalition on Television Violence

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Half of North America's murders and rapes can be attributed directly or indirectly to television viewing. Source: Seven-year statistical analysis study by Dr. Brandon Centerwall at the University of Washington
After the introduction of television in South Africa in 1974, the murder rate among the white population increased by 56 percent over the next nine years. Source: Seven-year statistical analysis study by Dr. Brandon Centerwall at the University of Washington

Financial, material and legal:

"...annual gross television-broadcasting revenues in the U.S. are conservatively estimated at about $25 billion..." Quote from Abandoned in the Wasteland: Children, Television and the First Amendment, by Newton Minnow, former Chairman of the FCC, and Craig LaMay, 1995
"Living with television means growing up in a world of about 22,000 commercials a year, 5,000 of them for food products, more than half of which are for low-nutrition sweets and snacks." Quote by Dr. George Gerbner, Dean of the Annenburg School of Communications at the University of Pennsylvania

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"The airwaves are public property. No one can own them because they belong to everyone...Consequently, someone must make certain that when the valuable portion of the spectrum is used, it is used in such a way that at least benefits the rest of us - those who can't use it. This is called serving the public interest. Through the Communications Act the people have given the broadcaster the exclusive right to use a portion of the airwaves, but on the condition that he or she serve the public interest." Quote from Mass Media Law, by Don R. Pember, 1987

Physical:

Body metabolism (and calorie-burning) is an average of 14.5 percent lower when watching TV than when simply lying in bed. Source: Study by Robert Klesges at Memphis State University
Men who watch television 3 or more hours a day are twice as likely to be obese than men who watch for less than an hour. Source: 1989 study by Larry Tucker at Brigham Young University
 
   / Customers dont seem to matter anymore. #26  
When I was Final Assembly and Shipping dept supervisor back in the electronics factory, the General Manger of the division frustrated with backorders once commanded us to ship the customer "something!" Anything so they could say it was shipped and that by the time they get it, realize its wrong and ship it back maybe we will have the right stuff by then.


Sorry to hear about your vendor issues LD1 :confused3:
 
   / Customers dont seem to matter anymore. #27  
I had a similar problem with my Samsung DLP projector that I used as my TV, bulb not available locally, although I bought the projector locally. Vendors seem to not be able to ship the correct one the first time or it is on backorder. I now always keep a spare on hand, replace the bad bulb so no two week down time waiting on bad customer service and then I can order my spare replacement, no stress if they screw the order now.
I bought a new led projector and now have low heat, 50k hour "bulbs" that I can leave on all the time with no worry. Replaced a bulb projector that got dim over time. The 250$ bulb was a quarter of the price as this new projector. And this one is smart.
 
   / Customers dont seem to matter anymore. #28  
Me too! except that they changed that 'lifetime' after a certain date. Fortunately I had a receipt to prove date of purchase.
Shame is generally it was a mere 'penny' O ring that would cause a problem.
I requested Moen when they built this house in 2006 and guess what. Contractor never provided any purchase validation, so you can jam the lifetime thing up your back side. Why I had to go to a Moen suppler house. For us the spout Finnish has pealed off because of bad material. The proof of the pudding is 8 years out not 8 months. I have already replaced all of the valve body's in every valve in the house. In our last home built in 1990 their products were bullet proof. Engineering today is make it last two days past the warranty. Just is not about the customer any more.,,,,sad.

So your right when you say,,,,,,,Customers dont seem to matter anymore.
 
   / Customers dont seem to matter anymore. #29  
It is not just some of the on line companies, had issue with Lowes over the last few days. I went to have two locks bought there rekeyed. Not without my receipt. Yes I still have it was bought for a business so had it for taxes, filled as bought three years ago. Me, pull it off of MyLowes and they said only good for 6 months. Wait you show people a year later getting flowers like they did last year. Turns our mine purchased are not being linked to mylowes any way. But the manager was rude as he could be about my asking to have my locks rekeyed and not being smart enough to have my 3 year old receipt handy. Went to a local much smaller hardware company today and about fell over, they helped me find what I wanted and bet there was only a few cents price difference. To me both Lowes and Home Depot have also forgotten the customer.
 
   / Customers dont seem to matter anymore. #30  
So your plan was to use their bulb then send it back after you got a new one? If it had worked you would have sent them a used bulb?
 

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