Dealer communication

   / Dealer communication #21  
It's everywhere and it was happening before Covid. Went to a local JD dealer a couple of years ago and was interested in a new Honda 5000 watt generator for my business. Main sales guy (who I had purchased from several times in the past) told me to write my contact information down and leave it on his desk, as he was taking care of a delivery. He would call me later to answer any questions. No problem. I can understand that.
More than a week went by and I never heard a thing from him. This was after I'd purchased a JD 790 tractor with loader & 4' bush hog, a 60 inch 3 point snow blower, a JD riding mower and a Yamaha four wheeler from that same guy over the years.
Needless to say, a competitor had no problem selling me that exact same model of Honda generator and loading it into my truck a half hour after I walked in his door. Never did hear from the guy at JD dealer and he's since retired. I've been back there for warranty service on an X394 that I purchased elsewhere, but never bought from this particular dealer again after that brush off.
 
Last edited:

Tractor & Equipment Auctions

2020 INTERNATIONAL MV607 REEFER BOX TRUCK (A55745)
2020 INTERNATIONAL...
2017 Toro Workman HDX-D Diesel Utility Cart (A59228)
2017 Toro Workman...
(INOP) 2016 CATERPILLAR 259D SKID STEER (A52707)
(INOP) 2016...
2013 Land Rover Range Rover Sport 4X4 SUV (A55853)
2013 Land Rover...
GRID SHAPED BUCKET FOR MINI EXCAVATOR (A58214)
GRID SHAPED BUCKET...
2002 Kenworth T300 TMA Truck (A55973)
2002 Kenworth T300...
 
Top