Dealer communication

   / Dealer communication #21  
It's everywhere and it was happening before Covid. Went to a local JD dealer a couple of years ago and was interested in a new Honda 5000 watt generator for my business. Main sales guy (who I had purchased from several times in the past) told me to write my contact information down and leave it on his desk, as he was taking care of a delivery. He would call me later to answer any questions. No problem. I can understand that.
More than a week went by and I never heard a thing from him. This was after I'd purchased a JD 790 tractor with loader & 4' bush hog, a 60 inch 3 point snow blower, a JD riding mower and a Yamaha four wheeler from that same guy over the years.
Needless to say, a competitor had no problem selling me that exact same model of Honda generator and loading it into my truck a half hour after I walked in his door. Never did hear from the guy at JD dealer and he's since retired. I've been back there for warranty service on an X394 that I purchased elsewhere, but never bought from this particular dealer again after that brush off.
 
Last edited:

Marketplace Items

2001 Dorsey 48ft Flatbed T/A Trailer (A56857)
2001 Dorsey 48ft...
2020 CATERPILLAR 323 EXCAVATOR (A60429)
2020 CATERPILLAR...
2008 Ford F-250 Lariat 4X4 - 303,424 miles - 6.4L Powerstroke -Automatic (A61306)
2008 Ford F-250...
Brock 48'x16' Flat Bottom Grain Storage Tank (A57148)
Brock 48'x16' Flat...
2018 Freightliner M2 106 AWD Altec AA55 56ft. Insulated Material Handling Bucket Truck (A60460)
2018 Freightliner...
Year: 2015 Make: Ram Model: 5500 Chassis Vehicle Type: Truck Mileage: Plate: Body Type: 2 Door Cab; (A55852)
Year: 2015 Make...
 
Top