Dealer Dealer or Factory blemishes on new unit

[Billy_S]

My BX2230 had some paint chipped off from where the dealer mounted the FEL. Sure, it might have been more professional for the dealer to have touched those places up before delivery but frankly, I really didn't care much.

 

[Minicup28]

When I was shopping for my 7610 two years ago I wanted to use the FEL to move some snow around the dealer's lot because that was what I wanted it for and worried about the FEL vs. a blower. Well the first dealer said absolutely not, I would scratch the FEL and he would get grief from whomever bought it..... So I walked out the door.
The other nearby dealer said sure, have a ball, clear that area over there for me but just don't drag it on dry pavement and showed me how to float it. Well I played for 30 min. and went in and bought it. He asked if I minded if I took the one I tried out, that way it wouldn't become a demo and any scratches it had would have been mine anyway. Seemed logical to me and we were both happy.

 

[bamatoolmaker]

It must be a dealer thing.Before I signed the contract the salesman had me visually inspect and document the condition.It was required again by the truck driver who delivered it after he unloaded it.It was like buying a car and I assumed that was just a standard required by the finance company and the manufacturer.

 

[rickster]

Mine had a scratch on one of the front wheels. The thing that made me mad is
when they put the loader on they did not put lock washers on head and nut sides then it looks like they used a impact to tighten the bolt. The bolt head spun around taking some paint as turned. I'm going to put the lock washers on and touch up any bare metal. Way to much $$ to spend on a scratched up tractor all because the guy who put it together with out all the lock washers.

 

[66gladiator]

I don't think that there is any excuse to bang things up putting them together. Being designed for outside use is a poor excuse for sloppy craftsmanship. (although, exchanging the "p" for a "t" is more appropriate these days). Chipped paint and bare metal rust. My tractor cost as much as my wife's car. I don't want the paint on the car chipped off down to bare metal by the dealer or factory, and it was designed to be used and stored outside too.

jb

I would hazard to bet that the car in question did not arrive at the dealership dis-assembled in a crate with the accessories and tire/wheel combos shipped loose on the back of a flatbed truck.

I am not making excuses, just stating facts, it is virtually impossible to assemble something as large and as bulky as a tractor without a few scratches and dings.

I cannot speak for every dealer, but as previosly stated, we make every effort to correct any such problems during our pre-delivery check, and if we miss something we would gladly correct the problem or provide the material for the customer.

 

[jk96]

If it looks like it came off of a car lot after a few hours your not having enough fun. Now go out and add to those blemishes.

I still get a kick out of the many posters who spend time cleaning, painting, polishing etc. Especially their buckets, blades, and even tooth bars.
Heck, my DX33 has 100 hours and the upper fixed part of the hood is already noticeably faded, even though its garaged most of the time. Still not something I'd bother my dealer about.

 

[BTDT]

I'm sure a tractor could sit on a dealers lot for a couple of years and never sell. It's still "new", use wise, right? Paint may fade a little, tires get a little dull from weather, etc. Not a big deal.

 

[jk96]

Haven't seen any replies from Chevy. Any pics? Might help us determine if you really have an issue to complain about or not.

jk

 

[N80]

Speaking of cars vs tractors, I've had more than one car dealer's service dept scratch the dickens out of my aluminum rims when cranking the lug nots down with an impact wrench.

 

[andover farmer]

NOTHING BEATS A GOOD "FIRST IMPRESSION" MOST DEALERS ARE AWARE OF THAT AND STRIVE TO MAKE SURE THE MACHINE U BUY LOOKS SPECTACULAR WHEN IT'S DELIVERED!