JDgreen227
Super Member
"70% of service advisors know nothing about cars...." So why are they even in the job in the first place??!!! Back when I drove medium duty trucks for a living the shop we took them to had a service advisor who was the most mechanically challenged guy I ever met in my life. If you told him the PTO on your truck didn't engage...."Huh, what's a PTO....?" If you told him the ether injection (used for cold starts on a diesel) needed a new cartridge...."Huh, isn't ether used for surgical operations...." :laughing: I AM NOT MAKING THIS UP....the drivers usually came out of an encounter with this fellow wondering why he was in the job in the first place. And the capper was:
One day the man signed out a fleet car to go pick up parts, about 20 miles distant from the shop the oil pressure warning light started flickering so he pulled into a service station and called his boss, the boss told him to add a quart of oil to see if the light would go off, well from the way the story went the man kept adding quart after quart of oil to the engine trying to get the light to stop flickering and the oil began overflowing out of the filler cap hole before he finally stopped adding more...and the real reason for the flickering light was a defective sending unit. We ragged him a LONG time afterwards following that episode....:laughing:
One day the man signed out a fleet car to go pick up parts, about 20 miles distant from the shop the oil pressure warning light started flickering so he pulled into a service station and called his boss, the boss told him to add a quart of oil to see if the light would go off, well from the way the story went the man kept adding quart after quart of oil to the engine trying to get the light to stop flickering and the oil began overflowing out of the filler cap hole before he finally stopped adding more...and the real reason for the flickering light was a defective sending unit. We ragged him a LONG time afterwards following that episode....:laughing: