digital camera nightmare

[TerryinMD]

Yes... very true.

Still have to attach something to something with a cable. So, it's a matter of choice and what the device supports.

OBTW, does anyone have a good cable mangement system for their PC's at home? If the cables were spagetti, I could feed the family for a week. /w3tcompact/icons/crazy.gif/w3tcompact/icons/eyes.gif

Terry

 

[beenthere]

Sorry to hear about your Best Buy dealings. I learned several years ago that Best Buy was the "Worst" for me. I won't set foot in any of their stores, no matter how desparate I need something. After several experiences like yours, I made a firm decision, and I stay away.
They have the 'bait and switch' routine down to a science, that will duck any of the 'bait and switch' laws enacted. I often wonder why they spend so much time training their employees to be so clever at deception. Guess it pays, or they wouldn't do it.

 

[MikePA]

<font color=blue>OBTW, does anyone have a good cable mangement system for their PC's at home? If the cables were spagetti, I could feed the family for a week</font color=blue>

You and me both!! /w3tcompact/icons/sad.gif The best I've been able to do is label each end of all cables so I know what they're for. I got tired of tracing them back to either the source or destination in an effort to know what I was unplugging.

 

[frank_f15]

do beleive ROY is correct, go back to best buy, and demand a new camera, after all if u are taking the same product, there should be no problem. someone should be able to help u. i would not stand for a quick fix. u paid good money and u should get what u pay for.

 

[cowboydoc]

Yep mine does the same thing Mike. It has the memory stick. I ordered one of those converters yesterday so we'll see how that works.

Paul,
I think the model I got is the Sony DCR-TRV740.

 

[Anonymous Poster]

I agree… using the memory stick/adaptor will conserve batteries, eliminate hookup of multiple cables/spaghetti around the computer… and in most cases… the downloads are much faster… under a few seconds per picture…

I’d also recommend taking a look at this photo management/do-all program… ACDSee… one of the fastest programs I have used for photos, lots of features, cheap, and basically idiot proof… /w3tcompact/icons/wink.gif

Acquire, View, Browse & Manage...Extremely Fast

<A target="_blank" HREF=http://www.acdsystems.com/English/Products/ImagingProducts/Featured1/index.htm?LAN=English>ACDSee Website & Free Trial Download…</A>

 

[rmorgan]

Richard--

Your situation's been bugging me, and while having a memory stick reader is probably a good idea, that's not the point. You flat-out didn't get what you paid for. BB/Sony is essentially accusing you of lying about what was in the box--for what, to get an extra copy of a CD that is no stinking good without the camera, and which you could copy in five minutes if you had a need for a second? That's ridiculous. Somebody on the assembly line obviously made a mistake packing the box, and you obviously are entitled to the CD. If the CD's "worth" $120, then you were cheated out of that amount. Any discussion of "restocking fees" is absurd. Iowa's attorney general has a good consumer protection website, including .pdf consumer complaint forms. Whatever else you do, you should do a complaint--but you might also get somebody there to make a quick phone call to Best Buy. Also, if there is a BBB in the neighborhood, they should do the same for you. Finally, if you put it on a credit card, the credit card company will hold payment on the charge until the complaint is resolved. Here's a link to the Iowa AG's consumer protection website.
http://www.state.ia.us/government/ag/consumer.html

 

[rf33]

JMIII I have used ACDSee before, and I liked it, but I really found Irfanview (free) to be more user friendly, and quite a bit faster. I admit I have not tried ACDSee in about a year, but I was wondering if you had tried Irfanview, and if you had, why you liked ACDSee better.

 

[rf33]

One of the better solutions I have seen for small scale cable management are small velcro straps which you use to bundle your wires together. I bought some at Circuit City, and they come in packs of around 6, all different colors. I think they are made by Belkin. You just bundle your wires up, wrap the strap around them, and then the velcro holds it together. A nicer solution than cable ties, since they are real easy to get apart and put back together if you need to. These will not make everything perfect, but they can help turn your spagetti into something a little more manageable. They are in fact made by Belkin, <A target="_blank" HREF=http://catalog.belkin.com/IWCatProductPage.process?Merchant_Id=1&Product_Id=21185>here</A> is a link to them on the Belkin web site.

 

[cowboydoc]

Thanks John. Will that work in lieu of the Sony software? Sony said I had to have that software to make it work.

rmorgan,
I agree wholeheartedly with you and wish I had the time or the energy to fight this right now. We had a series of bad events last month and I'm pretty wore out right now. Any other time I probably would have fought them. My problem is I needed the camera right away as I use it to send x-rays to the radiologist and my other Sony Mavica just keeps making a buzzing sound when you put in the disc and says disc error. Thanks for the advice though.