Dodge warranty issues

   / Dodge warranty issues #1  

RollTideRam

Veteran Member
Joined
Sep 5, 2003
Messages
1,324
Location
Hartselle, Alabama
Tractor
Kioti DK 4710 Cab
I have a 01 Dodge 2500 ctd. Over the weekend I started getting a "dead pedal". I checked the codes and it said 0216 Injection pump. An aftermarket rebuit unit is 1k, probably higher from Dodge. I was reading my owners manual and saw the Cummins engine warranty was 5year 100K miles. The kicker is on page 12 where is says the cummins equipped truck warranty begins after the 3/36 warranty ends. I only have about 88k on the truck, but the dealer says I'm out of warranty, my book says i'm good till 09. I called Dodge and they are trying to wiggle out of this. I have heard others say that warranty books from 99-01 say this, and I think even newer trucks say the same thing. Anyone else read this? JC
 
   / Dodge warranty issues #2  
I think the date of warranty activation, in this case 2001, begins for both the Dodge and Cummins warranties. Chrysler warrants 3/36, then Cummins picks up the balance to a total of 5/100.
 
   / Dodge warranty issues #3  
Yep, your out of warranty. I know a couple of people that have been through this before. Both warranty's started when you purchased the truck. The Cummins warranty is just longer than the bumper to bumper warranty.

I would take the truck to either a Cummins dealership or to a shop that specializes in injection pumps and let them take a look at it. They may be able to repair the pump or rebuild it for less than the cost of a recon unit and labor.
 
   / Dodge warranty issues #4  
A second to what DieselPower said. You are out of luck, and take it to either Cummins or another diesel specialty shop. avoid the dealer they will be very exspensive and depending on the dealer they may just have a parts changer person not a real diesel mechanic incase it is something else.

steve
 
   / Dodge warranty issues #5  
Im sorry to hear you have problems.. I have an '02 CTD with about 50k on it and hope I dont run into that problem but only time will tell..

You may want to check out the the 'dieseltruckresource.com' forums for some additional help..

good luck

Brian
 
   / Dodge warranty issues #7  
If you have a 24v Cummins it's a good idea to monitor your fuel pressures.
Even if you just use something like this.
Low Fuel Pressure Light

BTI
 
   / Dodge warranty issues #8  
I second monitoring your fuel pressure. If the stock lift pump (LP) was better, there would be very few burned up VP44s. A P0216 code means you need a new pump, my truck is sidelined at the moment with a bad pump, among other things. Another "Death Code" is P1693.:mad: I would avoid the dealer, they will most likely be 2-4 more money.


Dave
 
   / Dodge warranty issues #9  
True on the lift pump..
Changing out the VP44 isn't a hard job at all if you're up to it. I went ahead and changed out the injectors while I was at it. One thing I found was the flex lines (plastic) where the steel lines connect to the tank module were kinked.

Dave & BTI are right, keeping an eye on the pressure will save your injector pump if the lift pump fails.
 
   / Dodge warranty issues
  • Thread Starter
#10  
I put in a fuel pressure guage a few months after I got the truck. Have been running 11 psi on original lift pump. I thought only low fuel pressure was the killer of vp44. Apparently there are a couple more ways it can die. Have any of you read the warranty book? It plainly says the Cummins warranty BEGINS at the end of the 3/36 warranty. I asked Dodge why it is worded this way if it does not mean this and got no answer. Looks like they would change their wording. JC
 

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