shot_gun said:
Mike Any news on your machine?
I gave up on my local sales/service center since they didn't seem to care once I bought a commercial machine from them, so in desperation, stopped by a "Master Service" center for Toro that was a half-hour away and they immediately took a serious interest, called Toro and Kawasaki and found out that YES, there was a problem with the fuel pumps on the water-cooled Kawasaki engines with digital fuel injection--vapor lock was an issue with the new alcohol blended fuels. Kawasaki stated that the solution was to use their fuel pump and not the Toro fuel pump (Toro part number). The new pump was received by the service center a few days later, but my timing was an issue -- the new Toro dealer (new to me, but has been in business many years) is going on vacation next week.
The new pump does not bolt on the same way nor does it have the same electrical connector as the Toro OEM pump, so the service center will pick up my mower and between them, Toro and Kawasaki, will figure out how to mount the new pump.
Kudos to this other Toro dealer that took a serious interest in my warranty problem even though I did not purchase the machine from him. It turned out that mine was not the only Kaw 29 hp engine out there with that problem and all my local dealer had to do was make a couple of phonecalls.
Hopefully, in abou a week, it will be running right thanks to a dealer that actually cared--will post when it gets fixed.
Mike