FedEx

[ArtMech]

I agree with the guys satisfied with USPS. My goods (tractor parts) traveled from Texarkana (Texas) to Vilnius (Lithuania) via Chicago's airport within 4 days.

 

[Jimbrown]

Fed EX is just terrible. The claim my house does not exist but the drive right by it to deliver to a neighbor. The idiot just left a package at the post office for the post office to deliver and the post office does not deliver to my house. Sometime they use a so called Trusted Agent who happens to be th local drunk from the saloon. It usually takes at least 4 days longer until he gets around to delivering. UPS comes right to the door usually in less than 4 or 5 days. I try to get places not use FedEx but some of them have contracts I guess and thats the only way they ship. Poor.

 

[Richard]

They both work fine for me and I'm about 15 miles out of town on a dead end road.

What I had to learn the hard way was, I am not in "overnight delivery" territory. By definition, anything sent to me "overnight" will in fact, be two days.

Now that I know this it's not an issue. However, the time I ordered some ice cream and had it sent "overnight", it became an issue. We were leaving and just happened to pass the UPS truck so I knew he was heading to our house. I got the package, went home and immediately put the goods into the freezer.

I called the company the next day to let them know I was unhappy about the 2nd day delivery and THEN discovered it wasn't their fault but rather my zip code.

What was interesting is, the company went ahead and sent me ANOTHER box to replace the first box at no charge.

The first box was merely getting soft, it had not melted.

I was a doubly happy camper :thumbsup:

 

[aczlan]

Fed EX is just terrible. The claim my house does not exist but the drive right by it to deliver to a neighbor. The idiot just left a package at the post office for the post office to deliver and the post office does not deliver to my house.

My parents have had issues with Fedex claiming that their street does not exist. What they found is that the USPS has the road listed as either 17th road or Seventeenth road (cant remember which) and Fedex uses their data.
So sending a fedex package to 17 road (which is what the sign at the end of the road says) confuses 99% of the Fedex drivers.

Aaron Z

 

[sherpa]

I will see if I can help with this one... I happen to work for FedEx...

AndyG,
I hope you work in Memphis?
I have a pile of mail ready to go to 3785 Airways Boulevard.
sherpa

 

[orezok]

My house is pretty rural and both FedEx and UPS deliver without issue. Both drivers are in company trucks and have been very friendly. USPS on the other hand uses what they call a "Highway" delivery (independent contractor) and will only deliver to a mailbox located on a paved road.

Even though I have an oversize mailbox, Billy, the operator, usually will just drop a delivery notice even if it is a small package. He drives a Jeep and probably doesn't want to carry packages because they take up too much room. That means a 20 mile trip to town to pick up.

I complain at the PO and service will improve for a while, but the agents at the PO are some of the nastiest people you would ever want to meet.

Someone going Postal there would be a blessing!:confused2:

 

[aczlan]

My house is pretty rural and both FedEx and UPS deliver without issue. Both drivers are in company trucks and have been very friendly. USPS on the other hand uses what they call a "Highway" delivery (independent contractor) and will only deliver to a mailbox located on a paved road.

Even though I have an oversize mailbox, Billy, the operator, usually will just drop a delivery notice even if it is a small package. He drives a Jeep and probably doesn't want to carry packages because they take up too much room. That means a 20 mile trip to town to pick up.

I complain at the PO and service will improve for a while, but the agents at the PO are some of the nastiest people you would ever want to meet.

I would call/email USPS Customer Service (USPS - Customer Service) and tell them about your RECURRING problem. Stress that when you complain locally it gets better for a while, then it goes back to the same problem.

Aaron Z

 

[FedexDolores]

This is FedEx-Dolores. I apologize for the problems you had with FedEx. I'd love the opportunity to address your concerns. Please email specifics, such as your tracking number, contact information, and further details to fedex-dolores@fedex.com so I can research.

 

[Agrantina]

sherpa--
FedEx will do everthing they can to assist you on your problems..This post from Fedexdolres is the companies way of helping thru social networks and resolving any type of problems. I simply pasted this on to the correct group..I enjoy this forum and the people that have helped me with their posts on all my tractor and attachment questions, I hope this will help you and others...

AndyG

 

[teg]

AndyG

:thumbsup::thumbsup::thumbsup: